About The Position

Leads People Operations Shared Services for assigned business units, with accountability for employee lifecycle administration, recruiting operations support, HR service delivery, HR systems, data governance, reporting, compliance, vendor performance, and continuous improvement. Establishes service standards and scalable, customer-focused processes that deliver accurate, timely, secure, and consistent support. Partners with recruiters, hiring managers, People Business Partners, Payroll/Timekeeping, Benefits, Legal, IT, Finance, and business leaders to align operational services and HR technology with business priorities, improve the employee and manager experience, and support organizational growth.

Requirements

  • Leadership of People Operations Shared Services
  • Accountability for employee lifecycle administration
  • Support for recruiting operations
  • HR service delivery expertise
  • HR systems knowledge
  • Data governance skills
  • Reporting capabilities
  • Compliance understanding
  • Vendor performance management
  • Continuous improvement mindset
  • Ability to establish service standards
  • Experience in creating scalable, customer-focused processes
  • Partnership with recruiters, hiring managers, People Business Partners, Payroll/Timekeeping, Benefits, Legal, IT, Finance, and business leaders
  • Alignment of operational services and HR technology with business priorities
  • Improving employee and manager experience
  • Supporting organizational growth

Responsibilities

  • Employee lifecycle administration
  • Recruiting operations support
  • HR service delivery
  • HR systems management
  • Data governance
  • Reporting
  • Compliance
  • Vendor performance management
  • Continuous improvement of processes
  • Establishing service standards
  • Developing scalable, customer-focused processes
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