People Operations Partner

Talent Acquisition at Blue Water•Ocean City, MD

1d•Hybrid

About The Position

The People Operations Partner plays an integral role in supporting employees at Blue Water Hospitality's resorts, campgrounds, and hotels, and in the overall HR operations strategy. In conjunction with the central HR team, the People Operations Partner (POP) ensures the execution and success of HR plans, processes, and practices. The People Operations Partner (POP) will be responsible for the Western region. This is a remote position with travel requirements.

Requirements

Ability to build trusting relationships with individuals across the organization.
Ability to self-manage and prioritize time and deliverables.
Maintains high ethical standards and understands how to handle sensitive situations and confidential matters.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment-related laws and regulations.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
3+ years of HR management experience; hospitality, multi-property, or regional HR support preferred.
Bachelor’s degree in human resources, Business Administration, or related field (preferred)
SHRM-CP, SHRM-SCP, PHR, or SPHR certifications are desired

Nice To Haves

Dayforce (HCM Platform), formerly known as Ceridian experience (preferred)

Responsibilities

Manage day-to-day HR activities and employee relations for regional properties to ensure strategic alignment with organizational objectives, compliance, and overall communications across the region and to the corporate HR and operations teams.
Develop productive relationships with regional operations and property managers to maintain an Open-Door environment so associate issues and concerns are identified and addressed quickly and effectively.
Act as the culture champion for the assigned region- supporting employee engagement initiatives, training and development programs, corporate communication, and other related culture-based initiatives.
Provide solution-oriented guidance to all associates in accordance with company standard operating procedures, policies, and practices.
Ensure property leadership is apprised of all HR-related initiatives and that managers understand and apply consistent policies, procedures, and practices.
Liaison with Corporate HR to respond to allegations of harassment, discrimination, associate disputes, grievances, and other sensitive issues. Investigate associate concerns promptly and thoroughly, with the Senior HR Manager or as designated.
Coach property Managers to provide direction and counsel, as well as to support professional growth and development of staff; promptly address any performance issues to an acceptable outcome.
Participate in new property acquisition activities as directed by the company. This may include travel to other areas.
Ensure compliance with federal, state, and local regulations covering labor relations, OSHA, EEOC, workplace safety, workers’ compensation, employment practices, and wage-and-hour requirements.
Conducted annual HR audits and HRIS audits and facilitated property training and development as needed.
Act as a business partner to GMs in driving process continuous improvement and change initiatives related to the employee lifecycle, such as recruiting and hiring, performance management, career and personal development, conflict resolution, and progressive discipline or termination.
Support compensation analysis and planning regarding hiring decisions, promotions, annual evaluations, transfers, or reclassifications.
Conduct surveys and use stay and exit interviews to provide feedback on the properties' pulse. Make recommendations to improve the employee experience and work culture while meeting operational objectives and quality standards.
Work with GMs to develop preventive safety training and require and provide PPE to mitigate the risk of associate injuries and reduce workers' compensation costs.
Lead training, talent management, and succession planning within properties.
Support miscellaneous HR projects and initiatives in conjunction with the corporate HR team.
Performs other duties as assigned.
Provides regular and reliable attendance.