People Operations Manager, Data & Reporting

Cohere•Toronto, ON

5d•Hybrid

About The Position

Cohere is seeking a People Operations Manager to own its People data and reporting, along with associated operational tasks. As Cohere scales rapidly, there's a critical need for accurate and timely data for leadership decision-making. This hands-on role involves owning headcount, attrition, and cost reporting, defining key metrics, and managing benefits administration and employee records. The position offers a greenfield opportunity to influence data structure during a Rippling implementation within a small HR Operations team.

Requirements

5+ years of people analytics and reporting experience, within fast-paced, scaling environments
Meaningful experience delivering people operations solutions across all aspects of the talent journey
Experienced in HRIS implementation or migration
Experience building reports from scratch
Proactively identify and resolve data quality issues, maintaining high standards for clean, reliable analytics data
Effectively communicate data insights by explaining numerical findings, their source methodology, and rationale for discrepancies with alternative interpretations
Write clearly and document by default
Have run operations across multiple countries and entities, including EOR or contractor populations
Are comfortable anywhere across the employee journey, from hire to exit
Pick up new tools quickly and become the person others ask
Enjoy building elegant solutions to messy operational problems

Nice To Haves

Worked in Rippling, or implemented it
Built reporting in a BI tool, or worked comfortably in SQL
Been in a company through IPO readiness or SOC 2 and SOX preparation

Responsibilities

Own headcount, attrition and people cost reporting end to end
Build exec and board level reporting for leadership
Define what our metrics mean, rather than producing whatever is asked for
Reconcile People and Finance headcount, and keep them reconciled
Clean up taxonomies that make reporting unreliable, starting with termination reasons
Chase data quality problems
Build checks to prevent bad data entry
Own the employee data model, definitions and governance
Work with the HRIS team to ensure the system supports reporting needs
Push and challenge current systems to meet data vision
Own US and global benefits administration, renewal cycles and open enrolment
Own employee records, employment verification and data requests
Support the front line team handling day-to-day employee questions
Automate recurring reporting
Give managers and leaders access to their own numbers
Reduce the number of requests that require a person
Produce reporting that stands up to audit and external diligence
Work with Finance and IT on controls and evidence for data
Design for a company several times the current size

Benefits

A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
Full health and dental benefits, including a separate budget for mental health.
RRSP matching, 401K, Pension Scheme.
100% Parental Leave top-up for up to 6 months, for either parent.
Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
6 weeks of paid vacation (30 working days!)
Budget for traveling to other offices if you are remote, plus an annual company offsite.
A daily lunch program, plenty of snacks, and regular community and social events (for those in office).
A co-working benefit (for those not near an office).
$500 home office stipend