People & Operations Lead

Architecture49 Inc.•Ottawa, ON

7h•CA$121,100 - CA$166,700•Onsite

About The Position

Nestled in the heart of Canada’s capital city, our region boasts a rich history and specialization in public buildings for government clients and a diverse range of community buildings across our other market sectors. Our expertise shines through work in the Security and Defence sector. Moreover, we have been privileged to lead historical preservation initiatives including Parliament Hill, safeguarding the iconic symbols of Canadian democracy for future generations. From government facilities that foster collaboration and efficient public service delivery to community centers that enrich the lives of residents, our team in Ottawa is dedicated to creating exceptional spaces that meet the needs of our clients and the communities they serve. Reporting directly to the Ottawa region Managing Principal, as the Regional People & Operations Lead, you will play a pivotal role in driving the success of our practice within the region. This role ensures that office operations run smoothly and are successful in supporting business activities. In the role you will be responsible for a wide range of duties pertaining to the day-to-day functions of the practice, with the objective to promote operational efficiency, creativity, and positive morale. Responsible for oversight of regional operational functions of office administration, hiring and training, resource management, Design Through Technology, Reconciliation, and Inclusion & Diversity considerations. The overall goal is to ensure that the work environment and culture is aligned with A49’s guiding principles, code of conduct and brand, and that office operations are efficient and add maximum value to the organization. Key attributes include senior level experience in project design and delivery and strong business acumen. You will have demonstrated experience and success in managing multiple teams productively, be skilled in project management, project finance, and resource management. The role has strategic, operational practice and thought leadership requirements with responsibilities related to: Business Rigour & Financial Accountability Targeted Growth & Brand Enhancement Employee Engagement & Alignment Operational excellence and project quality

Requirements

Professional designation/ education in a design/ construction focused field.
Demonstrated leadership experience with a focus in day-to-day operational and people management.
Effective Communicator able to articulate thoughts and ideas clearly and concisely in both verbal and written format ensuring that messages are easily understood by diverse audiences.
Experienced Decision-Maker with strong decision-making skills and the ability to consider relevant information, analyze options, and choose the best course of action to achieve organizational goals.
Adaptable with a demonstrated ability to be open to change, embrace new ideas, and adjust strategies to meet evolving business challenges.
Strategic Thinker able to see the bigger picture, understand the long-term goals of the organization and develop and implement strategies to achieve those goals, considering both internal and external factors.
Influencer and Motivator able to inspire and motivate team members by using effective persuasion, fostering a positive work environment, and leading by example to encourage high levels of commitment and performance.
Emotional Intelligence demonstrated by self-awareness, empathy, and cultivating positive relationships.
Team Builder that can create cohesive and high-performing teams, foster collaboration, and recognize and leverage individual strengths.
Integrity and Ethics characterized by a history of honest, ethical behavior, and consistency in decision-making, serving as a role model for ethical conduct.
Results Orientation focused on achieving measurable outcomes and driving performance while maintaining a commitment to quality.

Nice To Haves

10+ years experience.

Responsibilities

Analyze processes and procedures to identify opportunities to increase efficiency, productivity, and practice performance.
Responsible for regional resource planning and forecasting, including engagement in national resource coordination meetings to optimize staff availability and utilization.
Support the planning and implementation of projects, including staff allocation and project timelines.
Support the development and administration of regional revenue/ project development to achieve A49’s financial goals and growth targets.
Stay abreast of emerging trends, technologies, and best practices.
Encourage research and experimentation within the firm to push the boundaries of practice innovation and deliver unique and impactful solutions to clients.
Identify hiring requirements and lead regional talent attraction and recruitment with support of talent acquisition resources. Support hiring managers in the approvals process, IT and equipment procurement and onboarding process.
Identify training development and continuing education opportunities. Ensure regional staff compliance with timely mandatory training completion.
Demonstrate capacity building, training, and mentorship of A49 regional staff to deepen knowledge.
Work with regional people leaders to ensure performance reviews, goal setting and career development is done consistently and is in alignment with the Managing Principal’s business objectives.
At discretion of the Managing Principal, may be responsible as ‘Office Leader’ interfacing with WSP facilities.
Review monthly operational data including core team utilization, project multipliers, revenue analysis (profit/loss), hard and soft backlog, marketing and business development initiatives, client/ consulting invoicing, work in progress and accounts receivable, overhead optimization, client/ colleague satisfaction and overall quality of work produced.
Lead major projects (as warranted).
Contribute to local management of A49’s Ottawa office