People Operations Generalist

Wonder Group • Chicago, NY

22d • Hybrid

About The Position

About Us Everything’s on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more . And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. About the Role As our Associate People Operations, you will be a guardian of our People data in Workday and a key driver of our contingent worker program. This role is a fantastic opportunity to become a subject matter expert in our core HR systems and make a direct impact on the employee experience through data integrity, process efficiency, and frontline support.

Requirements

• 1-2+ years of experience or a Bachelor's degree Human Resources + related field.
• Extreme Attention to Detail: You catch the small mistakes that others miss and understand that data integrity is the foundation of everything we do.
• Strong Technical & Analytical Skills: You have solid Excel skills (VLookups, Pivot Tables) and are comfortable manipulating data sets.
• Customer-Oriented Mindset: You are proactive, resourceful, and a clear communicator, dedicated to providing excellent support to our stakeholders.

Nice To Haves

• Direct experience using Workday for HR data management.

Responsibilities

• Workday Data Integrity: Serve as an owner of our People Data. You will meticulously process new hires, I-9 verification, job changes, termination and other employee transactions in Workday, ensuring 100% accuracy and data integrity.
• Contingent Worker Lifecycle Management: Manage the end-to-end process for our contingent workforce. This includes initiating onboarding, tracking contract end dates, processing renewals/extensions, and managing the offboarding process in partnership with managers and HRBPs.
• Tier 1 Stakeholder Support: Act as a friendly and responsive first point of contact for inquiries from employees, contingent workers, and HRBPs regarding HR processes, policies, and system support.
• Process & Reporting: Support your fellow People Operations Analysts and HRBPs by running regular and ad-hoc reports, auditing data for accuracy, and assisting with core People Team programs.
• Continuous Improvement: Identify and suggest improvements to our Workday and contingent worker processes, collaborate with People Tech team to make them more efficient, scalable, and user-friendly.
• AI Enablement: Help build out and improve Workday AI chatbot, training it to accurately and effectively respond to common employee inquiries and scale our team's support capacity.

Benefits

• We offer a competitive salary package including equity and 401K.
• Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees