People Operations Generalist

The Marketing Practice•Denver, CO

3d•$65,000 - $75,000

About The Position

Welcome to tmp. We're not just an agency; we're the trendsetters in the integrated era of B2B, armed with a global team of 300+ B2B specialists ready to unlock your potential. Our clients include the biggest names in the tech universe. We're talking partnerships with the trailblazers and the disruptors - working with them across the entire funnel to achieve the kind of growth that turns heads and wins awards. We thrive on identifying, recruiting, and nurturing talents and you're next on our list! As we continue to build a global People function, we are looking for a People Generalist who is energised by shaping a meaningful and consistent employee experience across regions. Based in the US, you will bring essential grounding in US employment practices while supporting people processes around the world, including gaining exposure to UK and EMEA frameworks as you grow. This is a great opportunity for someone early in their People career who wants broad global exposure, enjoys variety, and is eager to learn how employee relations (ER) and lifecycle processes operate across multiple regions. You’ll be central to the smooth running of our global processes, driving coordination, ensuring accuracy, and contributing to thoughtful, values-aligned interactions at each stage.

Requirements

1–3 years in an HR coordinator, HR administrator, or similar People operations role.
Foundational understanding of US employment laws, principles and common People processes.
Experience supporting or observing sensitive or complex conversations.
Confidence working with People systems, spreadsheets, and data reporting.
Strong organisational habits, excellent communication, and dependable follow-through.
Ability to work effectively with global teams and adapt to varying time zones.

Nice To Haves

SHRM-CP or PHR certification preferred (or interest in pursuing one).

Responsibilities

Coordinate key lifecycle processes across all regions, ensuring clarity, precision, and a smooth employee experience from onboarding touchpoints to global offboarding.
Lead the tracking and coordination of introductory periods and 6-week syncs, ensuring timely prompts to managers, accurate documentation, and consistent follow-up on themes and actions.
Manage day-to-day global offboarding, including communications, system updates, documentation, and manager support, escalating complex cases to the People Director.
Maintain employee lifecycle templates, resources, and standards; keeping them up to date, compliant, and aligned to regional requirements.
Support lifecycle requests such as basic flexible working applications, long-service tracking, and our company recognition programme.
Partner with the People Director on ER matters by preparing case materials, coordinating meetings, capturing documentation, and managing follow-through across regions.
With guidance, handle straightforward matters, helping managers navigate outcomes that balance employee needs, risk, and business priorities.
Support the parental leave process, coordinating meetings, risk assessments, documentation, and manager communication.
Support managers in navigating workplace conflict, providing guidance on early intervention, appropriate next steps, and documentation, while escalating complex or sensitive matters to the Director, People Success & Relations as needed.
Apply foundational US employment knowledge on terminations, performance processes, leave types and compliance basics to support day-to-day Success & Relations matters.
Support the People Director by providing context, resources, and guidance for common US scenarios, whilst building up your own knowledge in tandem.
Support People processes across the UK, EMEA, and other regions, gaining exposure to varied employment practices.
Develop a growing understanding of EMEA frameworks through hands-on experience, curiosity, and partnership with regional collaborators.
Maintain accuracy and alignment across global People processes and documentation as your knowledge grows.
Support global performance and feedback cycles through communication, scheduling, system updates, and tracking.
Help deliver leadership development and training programs—coordinating preparation, logistics, and follow-up actions.
Maintain learning resources and wellbeing initiatives, including managing the wellbeing calendar and distributing resources and campaigns through our mental health platform, Unmind.
Contribute to global engagement initiatives, supporting surveys, culture activities, and employee engagement efforts across regions.
Analyse lifecycle data—including PTO, sickness, turnover, and engagement inputs—and share meaningful insights with the People Director.
Collaborate across the global People team to ensure coordinated, thoughtful, and values-led interactions for employees in every region.

Benefits

Medical, dental, and vision insurance: Health is a priority worth investing in. We empower every employee to take charge of their health by providing comprehensive medical, dental, and vision insurance so they can perform at their best ability.
Pre-tax flexible spending account (FSA) – healthcare, dependent care, and transit available: We are committed to saving you money as we provide high-quality healthcare that is as flexible and diverse as our team.
4% 401(k) contribution with no vesting period : We are invested in our employees' careers. Each individual has the opportunity to build a future for themselves through a 401(k), and we see that as a success for the company as well.
Plentiful paid time off : Each employee has the freedom to choose how long they want to be away from work. We recommend at least 20 days of PTO, so employees can fully rest and avoid burnout.
Sick leave (15 days annually): Illnesses are taken seriously at The Marketing Practice. We provide 15 days of sick leave so employees can take their time to make a full recovery before returning to work.
Holiday shutdown (December 26th - 29th) : As the whole company shuts down for a few days, you can celebrate the holidays with loved ones.
Parental leave: Primary caregiver: 12 weeks full pay and then 12 weeks 50% pay Secondary caregiver : 12 weeks full pay
Access to Unmind: Our well-being platform, including access to therapists and coaches
Employer-funded life, AD&D & disability insurance: The Marketing Practice offers all employees life and AD&D insurance and makes sure you and your loved ones are protected in times of need.
Company getaways: Whether it is a local office holiday party or a full-blown international trip, we believe in bonding through quality time spent together as a team.