People Operations Coordinator

GumGum • Santa Monica, CA

3d • $57,000 - $65,000

About The Position

The People Operations Coordinator is an entry-level role designed to support business-critical processes within GumGum’s People (HR) team. This position acts as the first point of contact for employees and assists with the operations function, including HRIS administration, reporting, and the full employee lifecycle.
This role is an excellent opportunity for a detail-oriented individual looking to start their career in Human Resources, contributing to data integrity and the scaling of our people strategy.

Requirements

• 0–2 years of experience in an administrative or office support role (internship experience in HR is a plus).
• Interest in Human Resources and People Operations.
• Detail-Oriented: Extreme attention to detail and strong organizational skills are a must.
• Communication: Strong verbal and written communication skills with the ability to interact professionally at all levels.
• Tech-Savvy: Proficiency in Google Applications (Sheets, Slides, Docs) is highly preferred; familiarity with HRIS systems (like ADP or ChartHop) is a bonus.
• Resourceful: Able to follow instructions, ask questions when needed, and research potential solutions.
• Service Mindset: Possesses a client service approach and a strong sense of accountability.

Responsibilities

• Process employee data changes in ADP HRIS and ChartHop Workforce Management systems, ensuring accuracy and compliance.
• Support the team in researching and resolving basic data discrepancies.
• Participate in regular data audits to ensure systems and processes are accurate.
• Maintain accurate people data in digital employee files for lifecycle changes (new hires, transfers, promotions, and separations).
• Coordinate as necessary with partner teams, Finance and Payroll, to answer any data questions or provide support.
• Serve as the main point of contact for employee inquiries, monitoring the People Services inbox to resolve matters in a timely and empathetic manner.
• Complete employment verification requests with confidentiality.
• Assist in updating PeopleOps-related forms, templates, and user guides.
• Prepare basic correspondence, such as letters and memos, as requested.
• Prepare documents and manage employee files as appropriate.
• Support full employee lifecycle processes (onboarding, promotions/role changes, and offboarding).
• Assist with new hire file creation, including I-9 form maintenance and collecting new hire paperwork.
• Help track workflows related to employee changes.
• Serve as back-up for Talent Acquisition operational support such as interview scheduling, drafting of employment offers & agreements, and updating our Greehouse ATS and job postings.

Benefits

• At GumGum, competitive base pay is a part of a total rewards package which also includes benefits, an emphasis on recognition, development, and wellness.
• The reasonable estimated base pay range for this role is from ($57,000 - $65,000) annually.
• The total rewards package offered also includes an employer-matched 401(k) retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees