People Operations Coordinator (6 Month Fixed Term Contract)

Chainlink Labs • Charlotte, NC

1d • $50,000 - $115,000 • Remote

About The Position

We're looking for a People Operations Coordinator (6 month Fixed Term Contract) to help deliver an exceptional employee experience across the entire team member lifecycle. As a key member of the People Team, you'll serve as a primary point of contact for employee support, manage People Operations processes, and help build scalable systems, documentation, and workflows that enable our global workforce to do their best work.

Requirements

• 2–4 years of experience in People Operations, HR, Employee Services, Recruiting Operations, or a related field.
• Experience supporting employees or candidates in a customer-facing support environment.
• Experience working with HR systems and workplace tools such as Workday, Ashby, Jira, Confluence, Google Workspace, or similar platforms.
• Strong attention to detail and experience managing employee data and documentation with accuracy.
• Ability to prioritize and manage multiple requests in a fast-paced environment.

Nice To Haves

• Experience supporting onboarding, offboarding, and other employee lifecycle processes.
• Experience working within a helpdesk, ticketing, or shared-services model.
• Familiarity with HR compliance, records management, and audit support.
• Experience creating documentation, SOPs, and knowledge-base content.
• Interest in using AI, automation, and technology to improve operational efficiency.
• Experience supporting globally distributed teams.

Responsibilities

• Serve as the first point of contact for employee and manager People Team inquiries, providing timely, high-quality support.
• Manage and resolve helpdesk requests, escalating complex issues as needed.
• Execute employee lifecycle processes including onboarding, offboarding, job changes, and HR administration.
• Maintain accurate employee data and documentation across People systems.
• Create and maintain knowledge base content, process documentation, and standard operating procedures.
• Support compliance, records management, audits, and policy administration activities.
• Identify opportunities to improve processes through automation, AI, and operational best practices.
• Partner with cross-functional teams to continuously improve the employee experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed