People Operations Coordinator

Mattr

8d•Onsite

About The Position

Reporting to the Senior HR Manager – Xerxes, the People Operations Coordinator plays a critical role in keeping people operations running smoothly at the plant level. This role delivers frontline HR and administrative support while partnering closely with HR Business Partners across the U.S. and Canada to execute transactional HR processes accurately and on time. The impact of this role is felt by daily supporting employees, ensuring compliant onboarding, and maintaining reliable HR operations that enable the business to perform.

Requirements

Minimum 3 years of relevant HR or administrative experience
Post-secondary degree/diploma in Human Resources or equivalent experience
Strong MS Office skills are required
Strong communication skills to support employees and collaborate with internal stakeholders
Ability to manage multiple transactional HR activities with accuracy and confidentiality

Nice To Haves

SAP, Oracle based systems and payroll experience is nice to have
Experience working in a unionized environment is preferred

Responsibilities

Serve as the primary point of contact for visitors and employees, answering general HR questions related to benefits, vacation, attendance, payroll, and policies
Provide operational and administrative support, including processing incoming mail, coordinating local events, maintaining office supplies, and attending daily management meetings
Support payroll processing and employee attendance tracking
Facilitate HR onboarding sessions for new hires, including I-9 verification (U.S. only)
Assist new employees with email authentication and access to HR systems, LMS, and related tools
Create HR letters, process special pay requests, reset system passwords, and maintain accurate employee files
Provide LMS support and escalate HR issues to HR Business Partners as required
Actively participate in health, safety, and environmental activities by attending safety corners, completing hazard IDs and ASAs, and promoting a strong safety culture
Communicate effectively with plant leadership, production employees, HR Business Partners, and the Senior HR Manager to ensure consistent HR support and information flow