People Operations Benefits and Leave Administration Coordinator

Umpqua Health • Roseburg, OR

16h • Onsite

About The Position

At Umpqua Health, we're more than just a healthcare organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. Umpqua Health serves Douglas County, Oregon, where we prioritize personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated healthcare. Our collaborative approach fosters a supportive environment where every team member plays a vital role in our mission to provide accessible, high-quality healthcare services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at Umpqua Health. The Benefits and Leave Administration Coordinator is responsible for managing and administering employee benefits programs and leave policies for Umpqua Health. This includes oversight of health insurance plans, retirement plans, paid time off, and all leave of absence programs, ensuring compliance with federal and state regulations and organizational policies. The HR Specialist serves as the primary point of contact for employee inquiries, providing accurate information and support regarding benefits and leave options, and processing all related documentation. This role also acts as a liaison with Finance for audits, compliance reporting, and reconciliation, while streamlining internal HR processes to ensure efficiency and accuracy.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5–7 years of experience in benefits and leave administration, with strong knowledge of PLO, FMLA, OFLA, ADA, and related laws.
• Familiarity with ERISA, COBRA, HIPAA, and ACA compliance requirements.
• Proficiency in HRIS systems (e.g., Namely, Lattice) and Microsoft Office Suite.
• Strong analytical, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment while maintaining confidentiality.

Nice To Haves

• Experience working in Human Resources, People Operations, or Learning & Development
• Experience administering LMS platforms and/or performance management tools (e.g., Lattice)
• HR certification (PHR/SPHR or CEBS)
• Bi-lingual translation capabilities a plus

Responsibilities

• Administer day-to-day operations of employee benefit programs including health, dental, vision, life insurance, and retirement plans.
• Serve as the main point of contact for employee benefit inquiries, enrollment, changes, and claims assistance.
• Coordinate annual open enrollment and ensure employees are informed of options and deadlines.
• Maintain benefit enrollment systems, perform data entry, and conduct regular audits for accuracy.
• Partner with insurance providers and brokers to resolve benefit-related issues.
• Review and update benefit communications and provide new employee benefit orientation.
• Reconcile benefit deductions and collaborate with Finance for accurate reporting.
• Manage retirement plan administration, including quarterly reviews, annual testing, and contribution processing.
• Process and administer all leave requests including FMLA, OFLA, ADA accommodations, parental leave, disability leave, and other applicable programs.
• Ensure compliance with federal, state, and organizational leave policies.
• Track leave balances, maintain accurate records, and coordinate with payroll for accurate leave pay and deductions.
• Provide employees with guidance on leave policies and assist with return-to-work processes.
• Stay current on regulatory changes impacting leave programs.
• Maintain compliance with ACA, ERISA, COBRA, HIPAA, and other applicable regulations.
• Prepare and submit reports related to benefits and leave data for audits and regulatory requirements.
• Support annual audits for retirement plans and year-end reporting.
• Conduct informational sessions to educate employees on benefits and leave programs.
• Maintain accurate records in HRIS systems and prepare utilization and trend reports for leadership.

Benefits

• Generous benefit packages including Vacation PTO, Sick Leave, Federal Holidays, and Birthday leave.
• Health, Vision, Dental Insurance
• 401k with a company match
• Vested for retirement immediately!
• Other company sponsored benefits
• Gym Membership Reimbursement through our Fitness Reimbursement Program
• tuition reimbursement, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level