People Operations Associate
About The Position
We’re looking for a People Operations Associate to support and strengthen the foundation of Norm’s fast-growing team. As one of the earliest members of the People team, you’ll work closely with the People Operations Manager to ensure a seamless employee experience and help build scalable programs across onboarding, benefits, HR systems, compliance, and culture. This role is ideal for someone early in their People Ops career who is highly organized, proactive, and eager to learn. You’ll be hands-on in day-to-day operations while gaining exposure to HR strategy, systems building, and cross-functional collaboration across Core Ops teams (Talent, Finance, Legal, InfoSec, etc).
Requirements
- (1-3) years of experience in People Operations, HR, or a related operations role (experience in high-growth environments a plus).
- Startup or early-stage company experience.
- Strong detail-oriented mindset and organizational skills.
- Familiarity with HR tools (HRIS, performance management systems, etc.)
- Experience supporting process development or workflow documentation.
- Comfort handling sensitive information with confidentiality, discretion, professionalism.
- Base knowledge of employment law, compliance, and people systems.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks in a fast-paced, evolving environment.
Nice To Haves
- Experience working with a PEO (e.g., Rippling is a plus) or supporting benefits administration.
Responsibilities
- Support smooth and high-quality onboarding and offboarding processes, including preparation of documentation, systems setup, and coordination with cross-functional partners.
- Assist with benefits administration, employee inquiries, and day-to-day HR questions.
- Help maintain compliance with federal, state, and local employment regulations.
- Support the development and upkeep of employee policies, handbooks, and documentation in partnership with the People Ops Manager.
- Maintain accurate employee data in our HRIS and other internal tools.
- Assist with reporting, audits, and data hygiene to ensure operational accuracy and compliance.
- Help manage relationships with HR vendors (e.g., PEO, benefits brokers, etc.)
- Support the execution of people programs, including performance review cycles, engagement initiatives, learning opportunities, and recognition programs.
- Partner with Talent to create a seamless candidate-to-employee transition experience.
- Identify opportunities to streamline and improve People Ops workflows.
- Contribute to building scalable systems, templates, and documentation as the company grows.
Benefits
- We offer a comprehensive benefits package, including health, dental, hospital, accident, and vision coverage; a 401(k) plan with employer match.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
