People Operations Associate

Norm AI•New York City, NY

4d•$95,000 - $115,000•Hybrid

About The Position

About Norm Ai Norm Ai, the leading Legal & Compliance AI company, has a client base with a combined $30 trillion in assets under management. By turning legal code into AI code, Norm enables enterprises to move faster and more comprehensively in their legal and compliance processes with reliability and trust. Norm’s platform combines frontier AI, proprietary legal reasoning systems, and embedded legal and regulatory expertise. We have recently raised more than $140 million, backed by Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, Henry R. Kravis (KKR co-founder), and Marc Benioff (Salesforce CEO). Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. We hired dozens of lawyers from premier U.S. law firms and trained them as Legal Engineers, who specialize in Large Language Model powered legal workflows. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. The company is growing quickly and hiring across all teams. This Role We’re looking for a People Operations Associate to support and strengthen the foundation of Norm’s fast-growing team. As one of the earliest members of the People team, you’ll work closely with the People Operations Manager to ensure a seamless employee experience and help build scalable programs across onboarding, benefits, HR systems, compliance, and culture. This role is ideal for someone early in their People Ops career who is highly organized, proactive, and eager to learn. You’ll be hands-on in day-to-day operations while gaining exposure to HR strategy, systems building, and cross-functional collaboration across Core Ops teams (Talent, Finance, Legal, InfoSec, etc).

Requirements

(1-3) years of experience in People Operations, HR, or a related operations role (experience in high-growth environments a plus).
Startup or early-stage company experience.
Strong detail-oriented mindset and organizational skills.
Familiarity with HR tools (HRIS, performance management systems, etc.)
Experience supporting process development or workflow documentation.
Comfort handling sensitive information with confidentiality, discretion, professionalism.
Base knowledge of employment law, compliance, and people systems.
Strong written and verbal communication skills.
Ability to manage multiple tasks in a fast-paced, evolving environment.

Nice To Haves

Experience working with a PEO (e.g., Rippling is a plus) or supporting benefits administration.

Responsibilities

Support smooth and high-quality onboarding and offboarding processes, including preparation of documentation, systems setup, and coordination with cross-functional partners.
Assist with benefits administration, employee inquiries, and day-to-day HR questions.
Help maintain compliance with federal, state, and local employment regulations.
Support the development and upkeep of employee policies, handbooks, and documentation in partnership with the People Ops Manager.
Maintain accurate employee data in our HRIS and other internal tools.
Assist with reporting, audits, and data hygiene to ensure operational accuracy and compliance.
Help manage relationships with HR vendors (e.g., PEO, benefits brokers, etc.)
Support the execution of people programs, including performance review cycles, engagement initiatives, learning opportunities, and recognition programs.
Partner with Talent to create a seamless candidate-to-employee transition experience.
Identify opportunities to streamline and improve People Ops workflows.
Contribute to building scalable systems, templates, and documentation as the company grows.