People Operations Analyst (12 month contract)
About The Position
We are looking for a talented People Operations Analyst for a full time, 12-month fixed term contract to step onto a fintech unicorn rocketship! The People Operations Analyst will be part of Tipalti’s global People Operations team, accountable for ensuring the smooth running of core processes and procedures that sit at the heart of our employee experience and business success. At Tipalti, we pride ourselves on our collaborative culture, the quality of our product, and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.
Requirements
- HR generalist, operations, or coordination experience with demonstrated hands-on exposure to US and Canadian benefits administration, Leave of Absence (LOA) regulations, and immigration processes.
- Strong attention to detail, exceptional written and verbal communication skills, and the ability to handle sensitive information with care and confidentiality.
- Results-oriented, highly organized, and proactive in solving operational challenges.
- Thoughtful, smart, and genuinely good human who cares deeply about your work.
- Naturally curious, possess a "can-do" attitude, check your ego at the door, and are passionate about delivering an exceptional experience to internal customers.
Responsibilities
- Supporting end-to-end People Operations across US and Canada, including total rewards/benefits administration, Leave of Absence (LOA) processing (FMLA, STD/LTD, parental leave, statutory Canadian leaves), and US/Canadian immigration/visa coordination.
- Managing end-to-end HR administrative processes including documentation, maintaining employee files, system updates, onboarding, internal movements, offboarding, life cycle events, payroll support, employment references, and invoice processing.
- Acting as a first point of contact for People Operations queries, providing clear, responsive advice and guidance to managers and employees across the region with an exceptional, customer-first service mindset.
- Maintaining data accuracy across HR and payroll systems through regular audits, cleanup, and timely record updates.
- Tracking and managing all leave requests, probation periods, parental/family leave programs, and lifecycle adjustments.
- Leveraging strong analytical skills to develop reports, templates, dashboards, scorecards, and metrics—delivering monthly HR insights, executive reports, and ad-hoc data requests for stakeholders.
- Mapping, documenting, and scaling a library of People Operations workflows while participating in local and global HR projects.
Benefits
- Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
- Competitive salary
- Matching RRSP
- Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
- Maternity, Paternity and Fertility Treatment benefits
- 15 days of PTO
- Subsidized lunch on office days
- Fresh fruit, snacks & drinks in office
- Conveniently located close to transit
- Phone/internet allowance
- Regular company-wide social events
- Multiple ERG groups celebrating our diversity and creating an inclusive culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
