People Experience Senior Specialist, Compensation & Lifecycle Operations

Equinix•Dallas, TX

2d•$80,000 - $120,000•Onsite

About The Position

This role helps deliver some of the most important moments in an employee’s journey, from annual pay reviews, promotions and compensation changes to job changes, reorganizations, workforce transitions and terminations. The People Experience Senior Specialist, Lifecycle & Operations combines strong operational delivery, data discipline and process improvement to ensure employee and compensation activities are completed accurately, consistently and in line with policy, legal, payroll and audit requirements. Working across People Experience, Total Rewards, Payroll, Finance, People Business Partners, Org Design and Advisory teams, the role manages sensitive employee and pay data, supports Workday transactions and mass updates, maintains high-quality controls, and helps improve how work is delivered through standardization, automation, AI-enabled tools and continuous improvement. Success in this role requires strong analytical capability, attention to detail, sound judgement, discretion, and a commitment to delivering a high-quality employee and manager experience.

Requirements

Experience in compensation operations, HR operations, employee lifecycle services, reward administration, finance operations or another data-intensive operational environment
Experience working with sensitive employee, pay, organisational or workforce data
Strong analytical capability, including data validation, reconciliations, reporting, modelling and problem-solving
Experience using Workday or another HR technology platform
Strong attention to detail and ability to deliver accurately in time-sensitive cycles
Good judgement, discretion and confidence handling confidential information
Ability to work across multiple stakeholders and communicate clearly
Experience identifying process gaps and supporting practical improvements

Nice To Haves

Experience with Workday Advanced Compensation and mass data processing
Knowledge of annual pay cycles, bonus plans, salary structures, market data or compensation governance
Experience supporting job changes, transfers, reorganisations, workforce reductions or termination activity
Understanding of audit controls, pay equity, pay transparency, employee data privacy or regulatory reporting
Experience using automation, AI-enabled tools, workflow technologies or digital process improvement

Responsibilities

Support the operational delivery of the Annual Pay cycle, ensuring processes, service channels, controls and hand-offs are ready and executed consistently
Review compensation data, complete eligibility and data validation checks, and perform operational audits to identify discrepancies and support accurate cycle execution
Manage compensation-related escalations and enable People Advisory and digital service platforms to resolve routine queries and cases at scale, with clear guidance, escalation paths with People Solutions and other partners
Oversee compensation content and knowledge management, ensuring process guidance, knowledge articles, manager resources and operational documentation remain accurate, current and accessible
Maintain and deliver training and communications to support effective execution of the compensation cycle
Work with People Solutions teams to refine service delivery and enable compensation support at scale, ensuring managers have the information, tools and guidance needed to fulfil their responsibilities
Support digital enablement of compensation operations through self-service content, workflow improvements, automation and effective use of service management and HR technology tools
Support lifecycle and transition processes including job changes, internal transfers, international transfers, reorganizations, reductions in force, offboarding and terminations
Prepare and validate datasets, sequencing plans, Workday actions and supporting documentation for lifecycle and transition activity
Execute or support Workday transactions and mass updates, ensuring accurate employee data and downstream feeds to Payroll, Benefits and other systems
Provide clear and timely updates to employees, managers and HR stakeholders throughout lifecycle events
Identify risks, exceptions or data discrepancies and escalate appropriately
Manage high volumes of employee, compensation and organizational data with accuracy, confidentiality and strong attention to detail
Perform data analysis, reconciliations, comparisons, variance checks and validations using Excel, Workday and reporting tools
Produce operational reporting on cycle status, spend, budget utilization, data quality, completion tracking, transition progress and service performance
Maintain audit-ready records of compensation decisions, lifecycle transactions, approvals, documentation updates and data changes
Support pay equity, pay transparency, regulatory reporting and audit activity as required
Continuously evaluate compensation and lifecycle processes to identify opportunities for simplification, standardization, automation and improved employee experience
Lead or support process improvement initiatives using data, root cause analysis and stakeholder feedback
Identify manual activities suitable for automation, AI enablement or workflow optimisation and support implementation of agreed solutions
Maintain and improve SOPs, work instructions, process maps, runbooks, templates, knowledge articles and manager guidance
Capture lessons learned from compensation cycles, reorganisations, RIFs, transfers and other lifecycle events, embedding improvements into future delivery
Support transition, centralisation and operating model transformation activity, including process redesign, testing, knowledge transfer and change support
Partner with Total Rewards, Compensation Partners, People Business Partners, People Solutions, Payroll, Finance, Org Design, and Policy Advisory teams
Provide timely updates on progress, risks, dependencies, data readiness and outstanding actions
Support regional and partnership requests including off-cycle compensation activity, employee pay reviews, job grading requests and lifecycle escalations
Respond to manager, employee and HR queries accurately, professionally and within agreed service standards
Communicate process requirements, timelines and next steps clearly for different audiences