People Engagement Program Manager

Twitch • San Francisco, CA

4d • Remote

About The Position

As a Program Manager, you will serve as an individual contributor on the PEP team, reporting to the Head of People Engagement & Performance. You'll manage a series of programs centered around how employees connect to Twitch (to the company, to each other, and to the product) across their entire lifecycle.

Requirements

• 4+ years in program management, employee engagement, communications, L&D, or a related people/HR function.
• Bachelor's degree or equivalent professional experience.
• A track record managing concurrent programs with distinct audiences and competing timelines while proactively clearing blockers.
• Experience owning programs end to end, from planning and stakeholder alignment through delivery and measurement, where the solution may not be fully defined.
• Strong written, visual, and verbal communication skills, with the ability to turn requirements into clear documentation, compelling content, and regular stakeholder updates.
• Experience with vendor management, including procurement and contracting
• Comfort using data to measure program effectiveness and inform improvement.
• Experience using AI to enhance your workflow

Nice To Haves

• Experience with survey platforms (e.g., Peakon/Workday), ServiceNow content management, or learning/mentorship systems.
• Experience delivering hybrid and in-person employee experiences at scale.
• You watch, stream, or are genuinely curious about Twitch, gaming, or live entertainment.

Responsibilities

• Own end-to-end program management of the Engagement portfolio, including the New Employee Experience, Tenure Recognition, the Mentorship Program, and Twitch Clubs
• Project manage Twitch's company-wide listening mechanism, the annual Purple Pulse Engagement Survey, end to end.
• Keep a distributed workforce informed and aligned by producing the bi-weekly Staff Brief and Manager Monthly newsletters, and maintaining Twitch's Role Guideline Repository on ServiceNow.
• Manage relationships with our swag vendors end to end, from procurement through ongoing partnership.
• Modernize the portfolio, evolving the new employee experience, recognition, and mentorship programs and scaling delivery through AI-enabled automation
• Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep every program on track and continuously improving.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level