People & Culture/Ops Administrative Coordinator

Horseshoe Bay Resort • New York, NY

2d • Onsite

About The Position

The NoMo SoHo is seeking an experienced People & Culture/Administrative
Coordinator. Under new ownership and slated for renovation in 2027, this is a
fantastic opportunity to support the team as we set a new course for NoMo SoHo.

Why NoMo SoHo, NYC

Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room
boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for
its distinctive design, popular restaurant and bar, 26th floor Penthouse and
terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New
York’s highly competitive hotel landscape, attracting a diverse mix of leisure
and business travelers from around the world. As the tallest free-standing
building in the neighborhood, panoramas of Manhattan come standard with every
stay. NoMo SoHo offers an unmatched perspective with sweeping 360-degree skyline
views, delivering a truly elevated guest experience.

This on-site position reports directly to the Director of People and Culture,
with oversight from hotel General Manager.

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your
family members

Requirements

• 2+ years of related experience in the hospitality or related industry required.
• High attention to detail.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work in a fast-paced, luxury hospitality environment.

Nice To Haves

• Bachelor’s degree in human resources, Business Administration preferred

Responsibilities

• Serve as a point of contact for associates by responding to requests and inquiries, resolving concerns when possible, and escalating matters to the Director of People and Culture as appropriate.
• Oversee weekly payroll process.
• Ensure all outstanding time punch edits for each pay period are reconciled on a daily basis and follow up with managers for assistance.
• Create or update Human Resource bulletin boards and other posting locations as needed. Ensure required postings are current and up to date.
• Assist with associate events and recognition, as needed, e.g. Rising Star program, Anniversary Awards program, hotel brand required meetings, etc.
• Support the administration of Workers’ Compensation claims, including filing, tracking, and communication, and ensure the Director of Human Resources is informed of all modified duty assignments.
• Maintain accurate associate files and other HR records including leave administration.
• Schedule and hold orientation sessions for new hires and prepare necessary paperwork.
• Coordinate all other pre-selection activities, including background checks; reference checks, etc., to ensure compliance with all Company policies and procedures.
• Ensure all new hires and existing associates possess proper employment eligibility.
• Maintain up-to-date associate records and HR documentation.
• Responsible for the administrative support of the Hotel Ops department including scheduling meetings and preparing written communications including generating meeting minutes, compiling weekly/monthly reports, visitors lists, reports,
• Oversee the creation and maintenance of accurate records and documentation related to operations.
• Assist in the development and implementation of operational policies and procedures.
• Prepare department correspondence and memos as needed.
• Perform any other job related duties as assigned.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees