People & Culture Coordinator

AccorHotel • Miami Beach, FL

2d

About The Position

The People & Culture Coordinator plays a vital role in supporting the daily operations of the People & Culture Department, ensuring an engaging, organized, and welcoming environment that reflects our iconic brand and culture. This role provides support to the people and culture function as needed including administrative support, record keeping, file maintenance and system support.

Requirements

• Minimum 1–2 years of experience in Human Resources experience in a hotel or a related industry.
• Strong organizational and communication skills with a high attention to detail.
• Proficiency in Microsoft Office Suite; experience with HRIS systems a plus.
• Warm, professional demeanor with the ability to maintain confidentiality and discretion.
• Passion for people, service, and creating meaningful connections.
• Ability to be resourceful, creative, prioritize, delegate and maintain flexibility
• Ability to spend extended lengths of time viewing a computer screen
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail and meet tight deadlines
• Maintain positive and productive working relationships with other team members and departments
• Ability to work independently and to partner with others to promote an environment of teamwork
• Must be able to stand or walk a minimum eight-hour shift
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations, excellent problem resolution skills
• Ability to work early mornings, afternoons, and evenings, weekends and holidays as needed
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must have excellent communication skills and be able to read, write, speak and understand English
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes

Responsibilities

• Serve as the first point of contact for all team member inquiries, providing a warm and professional approach.
• Support the execution of engagement initiatives, celebrations, recognition programs, and community partnerships.
• Assist in onboarding processes, ensuring each new team member’s first day reflects the Delano legacy.
• Help organize monthly celebrations, recognition events, and communication campaigns.
• Uphold and represent the Delano values in every interaction, fostering a culture of elegance, empathy, and excellence.
• Partner with the Director of People & Culture to continuously elevate the team member experience.
• Support sustainability and social responsibility initiatives as part of the hotel’s ESG commitments.
• Manage team member files and documentation in compliance with company standards and local laws.
• Support payroll preparation through timesheet auditing, status updates, and related documentation.
• Ensure HR systems and reports are kept up to date and accurate.
• Assist in the preparation of departmental correspondence, forms, and internal communications.
• Coordinate interview scheduling, candidate communication, and pre-employment documentation.
• Support the full onboarding process, including preparation of offer letters, welcome packets, and orientation materials.
• Maintain accurate recruitment tracking and applicant data.
• Any other reasonable duties as assigned by the supervisor or manager
• We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

Benefits

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees