People & Culture Manager

BARDO Hotels • Savannah, GA

2d • Onsite

About The Position

Hotel Bardo Savannah is seeking a People & Culture Manager to support the day-to-day HR needs of our team members and leaders. This role is ideal for a well-rounded hotel human resources professional who can confidently manage employee relations, payroll, recruiting, onboarding, benefits, workers’ compensation, HR systems, and other day-to-day needs while partnering closely with the Director of People & Culture to support the hotel and its teams.

Requirements

• 3+ years of progressive Human Resources / People & Culture experience in full-service, upscale, or luxury hospitality.
• Broad HR experience across employee relations, payroll, recruiting, onboarding, benefits, workers’ compensation, and HR systems.
• Comfortable independently handling routine associate and leader concerns.
• Strong judgment, communication, organization, and problem-solving skills.
• Able to balance hands-on administrative work with frequent associate and leader interaction.
• Experience with HRIS, payroll, and timekeeping systems required.

Nice To Haves

• Rippling experience preferred.
• Bachelor’s degree in Human Resources, Business Administration, Hospitality, or a related field preferred.
• SHRM-CP, PHR, or similar certification preferred but not required.

Responsibilities

• Serve as a primary point of contact for team members and leaders on day-to-day People & Culture needs.
• Handle routine employee relations matters, workplace concerns, and policy questions, partnering with the Director of People & Culture on more complex issues.
• Support payroll, benefits, workers’ compensation, recruiting, onboarding, and HRIS administration.
• Participate in new hire orientation and help ensure a smooth onboarding experience.
• Troubleshoot common questions involving pay, benefits, timekeeping, job codes, and HR systems.
• Maintain accurate associate records and support employment changes, leaves, verifications, and compliance requirements.
• Support associate engagement, recognition, training, and other People & Culture initiatives.
• Help manage the daily flow of the People & Culture office, including walk-ins, phone calls, administrative needs, and unexpected issues.
• Take ownership of routine questions and problems through resolution, using sound judgment and available resources.

Benefits

• Medical, dental, vision and wellness benefits for eligible full-time team members
• Company-matched 401(k) with fast vesting
• Up to 20 days of paid time off, paid holidays and a paid birthday
• Complimentary daily team member meal
• Complimentary two-night stay at Hotel Bardo Savannah
• Team member discounts on dining, Saltgrass Spa treatments, retail and The Cooking School at Saint Bibiana
• Complimentary fitness classes
• Opportunities to experience the hotel as our guests do
• Employee rates at select Leading Hotels of the World properties
• Discounts at Highgate hotels worldwide
• Referral incentives and guest recognition programs
• Career development opportunities across a growing hospitality portfolio
• Opportunities to learn, lead and build a career alongside an ambitious hospitality team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level