People & Culture Manager in Training (Ultimate Leader Program Trainee)

Dorchester Collection • Los Angeles, CA

6d • $30 • Onsite

About The Position

We care about your career and are known for having the absolute best people in the industry. When you join us as a Manager in Training you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

Requirements

• Completed degree in one of the following areas within one year of program: hospitality, human resources, sales & marketing, food & beverage, business administration.
• Talent for building relationships.
• Great communication skills with a strong customer service ethic.
• Comfortably communicate in English.
• Basic familiarity with human resources practices, labor standards, or training compliance.

Nice To Haves

• Previous experience in a luxury hospitality.

Responsibilities

• Comprehend the structure, roles, and responsibilities within the People & Culture department, with a primary and intensive focus on Learning & Development (L&D).
• Gain deep knowledge of operating standards, developing an in-depth understanding of the collection’s mission, values, and the hotel’s Pledge.
• Demonstrate competency to present and explain critical policies: such as attendance, grooming, benefits, and conduct with absolute clarity.
• Understand digital HR ecosystem, learning to navigate various HRIS platforms: including Talent-Soft, DC Legends, LEX, and Paycom.
• Gain insight into ESG initiatives and sustainability goals.
• Champion communication methods for all L&D initiatives and P&C events across multiple channels: including bulletin boards, corporate emails, and daily operational line-ups, ensuring complete training alignment across the extended hotel team.
• Manage, supervise, and execute the growth and development of the team.
• Partner with and shadow the Learning & Development Manager through dynamic sessions.
• Master the delivery of Dorchester training programs alongside mandatory California compliance sessions.
• Design and lead live training modules.
• Gain cross-functional exposure to the full talent acquisition cycle to understand how training begins at day one.
• Shadow candidate screenings and interviews following skills-based recruitment training.
• Oversee the full onboarding cycle of new hires, illustrating the critical link between early onboarding and long-term training success.
• Document and observe essential employee relations matters to understand how continuous training prevents operational challenges.
• Learn how to handle employee engagement.
• Use training and communication skills to cultivate our community.
• Take a hands-on role in planning, organizing, and executing diverse employee events that elevate morale, reinforce educational goals, and celebrate the unique team culture.

Benefits

• Medical/Dental/Vison Benefits
• Pension/401k Plan
• Sick Time
• Paid Time Off
• Free Meals on Duty
• Complimentary laundry included
• Exclusive Access to a discount platform featuring 1000s of retailers
• Complimentary stays with breakfast included in all Dorchester Collection hotels – stay once a year at each hotel!
• 50% off at restaurants within all of our Dorchester Collection hotels.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree