People & Culture Director, Residential Services

Columbia Hospitality • Seattle, WA

3d • $120,000 - $130,000 • Onsite

About The Position

This position will be an onsite position based out of Columbia's Seattle Support Center located in downtown Seattle with frequent travel to the assigned properties within the region. The People & Culture Director is responsible for supporting the Columbia Hospitality Residential Services business division and performing P&C-related duties on a professional level. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, policy implementation, employment law compliance, worker’s compensation and the tracking of People metrics to support business decisions.

Requirements

• Bachelor’s degree, preferably in HR or Business, or equivalent work experience.
• Minimum 7+ years of progressive Human Resources experience including strategic buisness partnership and multi-site leadership experience.
• Extensive experience in employee relations, performance management, and federal and state employment laws (ie: EEO, FLSA, ADA, FMLA, HIPPA, OSHA, etc.)
• An understanding and commitment to Columbia Hospitality values
• Ability to handle sensitive and confidential situations with tact and diplomacy
• Well organized, plans effectively and prioritizes time according to what matters most
• Dependable and can be counted upon to meet deadlines and commitments
• Strong consulting and communication skills with the ability to influence and negotiate
• Strong interviewing/fact finding and decision-making skills
• Strong conflict management skills with demonstrated understanding of interpersonal relationship building
• Proven success at developing strong trusting relationships in order to gain support and achieve results
• Ability to work from the office 4 days per week. This is subject to change depending on business needs.
• Requires frequent travel throughout the greater Seattle area to support onsite teams within the assigned portfolio; occasional interstate travel may be required
• A positive upbeat personality who focuses on opportunities rather than obstacles

Nice To Haves

• Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Responsibilities

• Provide guidance to residential executive leadership and onsite property leaders related to employee relations, accommodations, leaves of absence and other HR related matters
• Act as P&C Business Partner for the Columbia Hospitality Residential Services division
• Facilitate training programs for team members
• Responsible for various projects and duties within the People & Culture team including but not limited to: onboarding new team members , creating and implementing standards for recording employee relations issues and investigations, maintaining and updating P&C related policies and procedures on the company intranet, etc.
• Manage routine to complex employee relations issues. Conducts effective, thorough and objective investigations and partners with leadership to recommend appropriate action to resolve the issues
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance; partner with other departments as needed/required
• Collaborate with other areas of the company on the implementation and rollout of plans, programs and policies
• Works closely with management and employees to improve work relationships, build morale, increase productivity and retention
• Complete projects as assigned by P&C and Residential leadership, or as needs are recognized
• Partner with Residential Services executive leadership to develop and execute People & Culture strategies that support business objectives, operational excellence, talent retention, and organizational growth.
• Support workforce planning, succession planning, and leadership development initiatives to ensure a strong pipeline of talent across the Residential Services portfolio.
• Serve as a strategic advisor to senior leaders on organizational design, change management, culture initiatives, and talent management strategies.
• Drive employee engagement initiatives and partner with leaders to develop action plans that strengthen team member experience, retention, and overall organizational culture.
• Performs other related duties as assigned by management.

Benefits

• Cellphone Allowance
• Commuter/Parking Allowance
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay
• Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more

What This Job Offers

• Job Type: Full-time
• Career Level: Director