People & Culture Business Partner

City of Greensboro•Kitchen Ops Center 2602 S. Elm-Eugene St Greensboro, NC

8d•Onsite

About The Position

The City of Greensboro Water Resources Department is seeking a self-motivated, organized, and highly dependable People and Culture Business Partner to provide comprehensive human resources support to employees and supervisors. This position serves as a trusted resource within Water Resources, helping ensure employees receive timely support while department practices remain aligned with City policies, procedures, and applicable state and federal regulations. The Water Resources Department provides essential water and wastewater services that protect public health, support the community, and maintain Greensboro’s critical infrastructure. The People and Culture team supports the department by helping leaders and employees navigate workplace policies, employee programs, staffing processes, and other important employment-related needs.

Requirements

Associate Degree OR a High School diploma and 5+ years of Human Resources, Benefits, and/or Administrative-related experience
NC Notary (must obtain within 6 months of employment)
1+ years of Human Resources, Administrative Support, Benefits administration, and/or related experience (i.e., Background verification, E-verify/ I-9, New Hires/Onboarding, etc.)
1+ years of experience working in a high-volume customer service environment
Advanced experience with Microsoft Office Suite
Valid Driver’s License

Nice To Haves

Bachelor's Degree in Human Resources, Business Management, or a related field
Experience working with the Workforce Management (WFM) timekeeping system
Advanced computer skills with an HRIS system such as GHR

Responsibilities

Administer and process paperwork related to Payroll, Workers’ Compensation, Family and Medical Leave Act (FMLA), and employee Benefits for Water Resources employees and supervisors.
Participate in the hiring process, including monitoring interviews and completing Global Human Resources (GHR) entries for new hires, promotions, and terminations.
Serve as a resource for employees and supervisors regarding the department’s timekeeping system, including related activities, questions, and concerns.
Coordinate and support departmental new hire orientation activities.
Communicate and provide updates to supervisors and employees regarding City and departmental policies and procedures.
Create, modify, and prepare professional business correspondence to address specific circumstances and employee needs.
Plan, organize, implement, and administer assigned programs and tasks with minimal direction.
Establish priorities and allocate resources appropriately while managing multiple responsibilities and changing needs.
Maintain accurate records and documentation while ensuring employee information is handled with appropriate confidentiality.
Protect confidential employee information in accordance with applicable requirements, including Health Insurance Portability and Accountability Act (HIPAA) requirements and City policies.
Help improve departmental efficiency and promote compliance with City policies and applicable state and federal regulations.
Exercise sound judgment, dependability, and accuracy when handling sensitive employee and employment-related matters.
Provide backup support to other departmental assistants and assist with their responsibilities as needed.
Communicate effectively with employees, supervisors, and other internal partners through both verbal and written communication.