People Business Partner

Pair Team

3d•$115,000 - $130,000•Remote

About The Position

Pair Team is seeking a People Business Partner to support the growth of its people infrastructure in a fast-growing, operations-heavy organization. This role will collaborate with Clinical and Operations leaders to enhance manager effectiveness, organizational design, performance practices, employee relations, and overall team health. The position offers strategic partnership with leaders and involvement in building, improving, and driving key people initiatives. It is a fully remote position, requiring PST, and reports to the Manager, People Business Partners. The role provides broad business exposure and is crucial for strengthening people programs and infrastructure to support a scaling organization. Key responsibilities include leading and improving core people programs such as performance reviews, talent assessments, succession planning, and org design, while also addressing the daily needs of a growing team. A primary focus is enhancing the company's infrastructure to ensure teams can grow with greater clarity, consistency, and support.

Requirements

5+ years of experience in HR or People roles, including direct experience as a People Business Partner or HR Business Partner
Experience supporting large, non-exempt employee populations, ideally in healthcare, clinician-facing, or other licensure-driven environments
Strong knowledge of California labor laws and HR best practices
Prior startup experience, ideally within Seed to Series B companies during periods of rapid growth
Strong business partnership skills with the ability to build credibility and trust with leaders across operations-heavy teams
Proven experience coaching managers through performance management, employee relations, team effectiveness, and organizational change
Experience building or improving people programs and infrastructure, not just maintaining existing processes
Strong project management and execution skills, with the ability to move between strategy and detail seamlessly
Data-driven mindset with the ability to use metrics and trends to inform decisions and recommendations
Strong judgment, follow-through, and problem-solving skills
Excellent communication skills with the ability to navigate sensitive situations with empathy, clarity, and discretion
Highly organized and self-directed, with the ability to work effectively in a remote environment
Mission-driven and excited by the opportunity to support teams improving healthcare access and outcomes for underserved communities

Responsibilities

Partner closely with Clinical and Operations leaders to drive people strategy that supports business growth, team effectiveness, and organizational health
Coach managers through performance management, employee relations, team development, engagement, retention, and other day-to-day people matters
Support and strengthen core people infrastructure, with ownership or partnership on programs like performance reviews, talent assessments, succession planning, and organizational planning
Lead and support cross-functional projects that improve how the business operates, including policy updates, job description work, organizational design, team planning, and process improvements
Partner with leaders to translate company and team OKRs into people strategies that drive execution and business outcomes
Identify organizational risks, talent gaps, and manager support needs, and proactively recommend solutions
Partner with leaders through change management efforts as teams evolve, scale, or reorganize
Partner with the Employee Relations Specialist to identify employee relations trends, surface risks, and recommend solutions that improve manager support and team effectiveness
Use data, trends, and business context to guide recommendations and solve complex people challenges
Ensure compliance with applicable employment laws, policies, and people practices across a distributed workforce