People and Office Operations Coordinator
About The Position
The People & Office Operations Coordinator is responsible for supporting a seamless employee experience across people operations, human resources, office and facilities management, and administrative support. This role serves as a central hub for employee support, workplace functionality, and culture, ensuring both in-office and remote employees have the resources, guidance, and environment they need to succeed. This position is in-person, five days per week, and plays a highly visible role in the day-to-day operations of the office while also coordinating with our WeWork location in Colombia and supporting the needs of remote employees.
Requirements
- Strong organizational and time-management skills
- Excellent attention to detail
- Professional written and verbal communication skills in English and Spanish
- Ability to handle confidential information with discretion
- Comfort working with teams in different countries and time zones
Nice To Haves
- Speaking Spanish is a plus
Responsibilities
- Coordinate end-to-end employee onboarding and offboarding, including documentation, systems access, equipment coordination, and orientation support for both in-office and remote employees
- Serve as a first point of contact for employee questions related to policies, benefits, workplace concerns, and general support
- Act as a trusted, approachable, and confidential resource for employees, escalating issues as appropriate
- Support recruiting operations, including interview scheduling, candidate communications, and coordination with hiring managers
- Maintain accurate employee records and support people-related systems and processes
- Support remote employees by coordinating onboarding, equipment, access, and ongoing operational needs
- Orchestrate employee review processes with team managers
- Own the relationship with the Professional Employer Organization (PEO) in the US and the Employer of Record (EOR) in Colombia and leverage all tools and benefits offered by them
- Oversee day-to-day office operations to ensure a safe, clean, functional, and welcoming workplace
- Coordinate office supplies ordering, inventory, and stocking
- Coordinate facility maintenance, repairs, and vendor relationships
- Coordinate office safety and security protocols, including access management and emergency procedures
- Oversee office cleanliness standards and coordinate with cleaning services
- Coordinate office layout, design updates, and workspace improvements
- Support IT as it relates to people and facilities
- Serve as the primary point of contact for coordinating with our WeWork office in Colombia, including: Space management and access Vendor coordination and facility needs Supporting employees based in that location
- Coordinate operational support for remote employees, ensuring consistency in onboarding, tools, and workplace experience across locations
- Plan and coordinate internal events, meetings, and company gatherings
- Organize employee engagement and inclusion initiatives that support company culture and connection across in-office, international, and remote teams
- Partner with leadership on initiatives to improve morale, communication, and employee experience
- Support expense reporting and tracking for company senior leadership
- Track and support office-related budgets and expenses
- Handle general administrative tasks related to people and workplace operations
- Work with senior leaders on company policies
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
