People and Culture Manager

Kimpton Hotels & Restaurants•Vero Beach, FL

11d

About The Position

For Kimpton, our point of differentiation is our cultural foundation, there's a reason we call it People + Culture - and it's not just for the irony of the acronym. The folks within Kimpton P+C do not manage humans as resources; they empower employees and champion our culture. You will be passionate about the employee journey and champion a work environment consistent with Kimpton's Best Place to Work initiatives.

Requirements

2 years of HR experience preferably at a manager level in a hotel environment.
Bachelor's degree in HR, Hotel Management or related field preferred.
Strong computer skills to include: Word, Excel, and PowerPoint.
Expert organizational, task-management, leadership, creativity, verbal and written communication and presentation skills.
Comprehensive knowledge of all applicable federal, state and city employment and labor laws.
Naturally outgoing and friendly attitude with personal commitment and passion for service excellence in order to consistently deliver and demonstrate Kimpton service standards to our internal customers.
Ability to handle confidential information discreetly and protect employee privacy.

Responsibilities

Develop, maintain and support a legitimate business partnership with the hotel & restaurant operations teams serving as an employee advocate, cultural ambassador, subject matter expert, innovator and consultant.
Assists the hiring managers in departmental recruitment and staffing including participating in local and University career fairs, maintenance of job postings within budget and staffing guidelines, preparation of salaried offer letter requests and salaried/hourly offer letters, new hire paperwork and onboarding.
Partner with hotel & restaurant management on mentorship, counseling and disciplinary matters. People + Culture also serves as a consultant on forward-thinking discipline and related investigatory responsibilities for employee issues.
Champion Employee Relations consistent with Kimpton's Best Place To Work and employee communication/recognition initiatives such as the Employee Opinion Survey, Employee luncheon, Surprise and Delight, GM Communications Meetings/Fireside Chats, Employee Action Committees, Housekeeping Appreciation Week, Employee of the Month/Manager of the Quarter, Kimpton Moments Recognition, Kimpton Professional Women's Group and partner with the hotel operations to increase awareness of Kimpton Cares Month, Diversity and Inclusion Month and our CSR partnerships.
Partner with General Managers and Department Heads to achieve excellence in employee satisfaction scores as measured through the annual Employee Opinion and Best Places to Work Surveys.
Lead Performance Management administration including 90-day and Performance reviews for hotel & restaurant employees and performance improvement plans as needed.
Regularly assess property-specific training needs and lead professional development including Kimpton University facilitation, ensuring maximum attendance at all KU courses, compliance and skills-based training courses.
Timely perform Exit and Stay interviews and look for trends.
Ensure consistent compliance to all Employment & Labor laws of the area.
Ensure I-9, EEOC, OSHA and workplace file compliance. Manage Workers' Compensation and Unemployment administration including effective case management of Workers' Compensation and Unemployment claims to minimize liability and expense exposure. Maintain compliance to Workers' Compensation reporting requirements, transitional duty and return-to-work goals for employees with active Workers' Compensation claims.
Actively and consistently participate in weekly hotel staff meetings, daily line up meetings, Executive Committee and/or departmental meetings, as needed or otherwise requested.
Provide onsite Human Resources support and visibility for your property by fostering an open door policy.
Actively partner with the Director of Engineering and General Managers by facilitating Safety Committee initiatives.
Additional projects and responsibilities may be designated by the General Manager(s)/Area Director of P+C.