People and Culture Manager

WINDSOR CAPITAL GROUPWalnut Creek, CA
$80,000 - $85,000Onsite

About The Position

The People and Culture Manager is responsible for a variety of functions within the People Operations department. In partnership with hotel leadership they drive employee engagement, help retention and help implement culture by building initiatives with the hotel. This role is responsible for hiring, employee relations, employee investigations, training, workers compensation, safety and payroll. Primarily implementing each of these specific areas as directed by the corporate office.

Requirements

  • Strong Self-Starter Mentality - Proactive, resourceful, and able to take initiative without constant supervision. Comfortable working independently and driving projects forward - required.
  • Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters.
  • Ability to handle sensitive and confidential information with discretion.
  • At least 5 -7 years of HR or People Operations experience; hospitality background highly preferred.
  • Self-starter mentality — you take initiative, drive projects, and solve problems before they escalate.
  • Working knowledge of employment law and HR compliance requirements.
  • Proficiency in Microsoft Office, HRIS systems (Paylocity preferred), and Applicant Tracking Systems.
  • Ability to handle sensitive and confidential information with discretion.
  • Positive, team-oriented attitude with the ability to build trust at all levels.

Nice To Haves

  • Bilingual English/Spanish highly desirable.

Responsibilities

  • Ensures that HR policies and procedures are being followed by employees.
  • Ensures that labor laws, federal and state laws are being followed and adhered to.
  • Handles employee relation issues as they arise and provides guidance on workplace concerns and conflicts. Works with corporate HR to resolve complex matters.
  • Completes payroll for the property and oversees wage and hour compliance.
  • Ensure recruitment platforms are being used fully and efficiently, and job postings are refreshed with the appropriate job postings and appropriate branding is being used.
  • Supports a seamless onboarding experience for new hires, to ensure they integrate appropriately into the hotel culture.
  • With hotel leadership and corporate guidance develop and implement programs that help enhance employee satisfaction and reduce turnover.
  • Conduct interviews as appropriate and provide feedback as necessary.
  • Coordinates recognition programs that celebrate team achievements and individual employee accomplishments.
  • Provide news for the Windsor Newsletter by working to capture content.
  • Respond to employee inquiries regarding policies, benefits, and general related matters.
  • Submits employee injury reports to Workers’ compensation.
  • Helps lead initiatives that enhance team morale and strengthen workplace relationships.
  • Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
  • Performs other related duties as assigned.

Benefits

  • Medical, Dental, Vision, Life & Disability Insurance
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • 401(k) & Roth 401(k) Plans
  • Employee Assistance Program (EAP)
  • Career Growth Opportunities
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Exclusive Employee Hotel Discounts
  • Recognition & Rewards Program
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