PEO and Aggregator Strategy & Operations Lead

Guardian Life Insurance•Boston, MA

5d•Hybrid

About The Position

PEO and Aggregator Strategy & Operations Lead role, will be accountable for providing thought leadership capabilities, and tools to maximize the growth potential of one of our fastest growing Distribution segments. The primary focus will be with PEO’s and technology aggregators that operate in the non-traditional group insurance space. You will partner with various functional partners and stakeholders to deliver operational excellence for Guardian partners and clients while always leading with a customer mindset. Ultimately, you provide the ongoing capabilities necessary to drive market-leading differentiation through specialized solutions that anticipate the evolving needs of our distribution partners and clients and meet Guardian’s objective of driving sustainable industry leading profitable revenue growth. You will report directly to the Head of Distribution Strategy and Market Management within Group Benefits

Requirements

Minimum of 8 years in distribution facing operations roles for a multi-faceted corporation (insurance industry preferred).
Deep expertise in specialty and alternative distribution models and associated operational needs.
Proven success in designing and implementing innovative strategies to enhance the customer experience in a digital consumer-centric ecosystem.
A strong process and system orientation and an ability to identify impacts of change while optimizing business value.
Strong general management mindset and experience with broad functional strategy development and execution.
Commercial insurance, financial services and/or management consulting experience preferred.
Strong background in business case development and execution.
High energy with strong executive presence and public speaking skills including presentation to C-Suite, as well as field stakeholders.
Relentless focus on innovative strategic thought leadership and a track record of success in affecting change, having delivered quantifiable impact on company revenue.
Compelling presentation skills e.g. comfortable speaking at large group conferences and webinars.

Responsibilities

Be accountable for driving operational and system enhancements that create a differentiated customer experience within one of our fastest growing distribution channels
Partner with the field to identify channel partner needs, drive alignment and and manage portfolio of capability investments
Engage with functional stakeholders to ensure resource capacity and strategic alignment to meet channel needs
Support effective distribution execution by providing the right tools/processes and building the right knowledge
Serve as SME for operational processes and best practices serving the needs of Key Markets partners
Act as the business owner for bringing new opportunities to market
Articulate channel needs and influence support across organizational initiatives to ensure channel needs are met for new capabilities and solutions
Partner with client management to expand upon solutions leveraged in market to drive employer and member engagement in benefits
Facilitate the need for expanded technical and integration capabilities
Engage on high profile partner initiatives as needed

Benefits

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Explore our company benefits at www.guardianlife.com/careers/corporate/benefits.
Benefits apply to full-time eligible employees.

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