Strategy & Operations Lead

Faire • San Francisco, CA

12d • Hybrid

About The Position

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants. By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours. We’re looking for a Strategy & Operations Lead to drive critical initiatives across Marketplace Ops functions, including Marketplace Quality. As a member of the Marketplace Ops leadership team, you will drive strategic, analytical, and operational projects and implement processes and programs with the goal of unlocking efficient growth for our brands and thus, our retailers and platform overall. You will work closely with Marketplace Ops team leads and other cross-functional leaders to ensure we are building a scalable, high-quality marketplace for our brands and retailers alike. This is an ideal role for someone who wants to work as a high-impact individual contributor within a functional area and have the opportunity to lead projects from strategy to execution to ongoing implementation and iteration.

Requirements

• A Bachelor’s degree and 6+ years of experience in strategy and operations roles at high-growth companies (ideally in a dual-sided marketplace business), with some background in consulting, finance, or business operations preferred but not required
• Experience in fast-paced, ambiguous environments, driving projects from strategy through implementation; happy to roll up your sleeves to get any job done
• Highly analytical and data-driven -- can drive complex analyses and translate into key actionable insights; can manage projects to KPIs and metrics
• Ability to work cross-functionally with Product, Data Science, Engineering, Sales, Brand Management, and Central Operations teams to achieve business objectives
• Excellent written and verbal communicator
• Knowledge of SQL

Responsibilities

• Be a core member of the Marketplace Operations leadership team, helping to build and scale the function
• Design and build foundations for a variety of “0-1” work across the Marketplace Ops function, such as piloting new pricing programs or developing strategic frameworks for how we approach brand & product quality
• Drive strategic, analytical and operational projects and be responsible for the execution, monitoring & ongoing implementation of scalable operational programs and processes
• Lead cross-functional initiatives and strategy with key stakeholders to ensure the success of the team and joint company goals

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees