Strategy & Operations Lead

Pinterest • New York, NY

1d • Remote

About The Position

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.
The Global Content & Operations (GC&O) team is looking for a Strategy & Operations Lead to drive some of our most important cross-functional initiatives across the content and creator ecosystem. In this high-impact IC role, you’ll shape strategy, design the operating model and lead execution for programs that grow creator engagement, monetization and operational effectiveness.
You’ll own a portfolio of strategic and operational initiatives end to end—from framing the problem to developing recommendations and turning them into action with partners across Product, Analytics, Finance and Business Operations.

Requirements

• 8+ years of experience in management consulting, investment banking, corporate strategy, business operations or similar roles in technology or media
• Experience in the content and/or creator ecosystem in a strategy, business operations, partnerships or programming capacity
• Demonstrated strength in structured problem solving, including framing ambiguous questions, building hypotheses, scoping analyses and turning insights into clear, prioritized recommendations
• Ability to move seamlessly from strategy to execution, including designing initiatives, sequencing work, setting success metrics and driving follow-through with cross-functional teams
• Strong communication and narrative storytelling skills; you’re comfortable building executive-ready materials that synthesize complex data and competing signals into sharp, simple narratives
• Experience influencing without formal authority across multiple functions (for example Partnerships, Editorial, Product, Analytics, Biz Ops, Finance) and aligning stakeholders with different priorities
• Strong analytical skills and comfort working with data; experience with SQL or other querying languages to independently pull and structure data, plus familiarity with tools like Tableau or Salesforce
• Bachelor’s degree in business, economics, a related field or equivalent experience
• Organized, detail-oriented and resilient, with a bias toward action, continuous improvement and learning in fast-changing environments

Responsibilities

• Partner with GC&O leadership to define and drive the team’s strategic plan, including annual and mid-year planning, OKRs and investment recommendations across our global content and creator bets
• Lead large, highly cross-functional initiatives that improve how we plan, launch and scale content and creator programs, from early problem framing through execution and post-mortem
• Design and evolve the GC&O operating model, including governance, decision-making forums, performance indicators and business review rhythms that increase clarity, accountability and speed
• Develop clear narratives that synthesize complex data, market dynamics and internal signals into concise stories for senior leadership reviews, investment decisions and strategy alignment
• Build and maintain reporting, dashboards and business reviews that surface insights on creator health, engagement, monetization and operational efficiency, then translate them into concrete action plans
• Connect global strategy with regional execution by identifying gaps, codifying best practices and ensuring that programs scale effectively across markets
• Proactively identify and size opportunities to improve and scale the business (e.g. processes, systems, tooling, vendor strategy), then lead pilots and rollouts with cross-functional partners
• Operate as a strategic thought partner to GC&O and cross-functional leaders, helping them decide what to start, accelerate or rethink to unlock growth for Pinners, creators and partners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level