PEO and Aggregator Strategy & Operations Lead
About The Position
PEO and Aggregator Strategy & Operations Lead role, will be accountable for providing thought leadership capabilities, and tools to maximize the growth potential of one of our fastest growing Distribution segments. The primary focus will be with PEO’s and technology aggregators that operate in the non-traditional group insurance space. You will partner with various functional partners and stakeholders to deliver operational excellence for Guardian partners and clients while always leading with a customer mindset. Ultimately, you provide the ongoing capabilities necessary to drive market-leading differentiation through specialized solutions that anticipate the evolving needs of our distribution partners and clients and meet Guardian’s objective of driving sustainable industry leading profitable revenue growth. You will report directly to the Head of Distribution Strategy and Market Management within Group Benefits
Requirements
- Minimum of 8 years in distribution facing operations roles for a multi-faceted corporation (insurance industry preferred).
- Deep expertise in specialty and alternative distribution models and associated operational needs.
- Proven success in designing and implementing innovative strategies to enhance the customer experience in a digital consumer-centric ecosystem.
- A strong process and system orientation and an ability to identify impacts of change while optimizing business value.
- Strong general management mindset and experience with broad functional strategy development and execution.
- Commercial insurance, financial services and/or management consulting experience preferred.
- Strong background in business case development and execution.
- High energy with strong executive presence and public speaking skills including presentation to C-Suite, as well as field stakeholders.
- Relentless focus on innovative strategic thought leadership and a track record of success in affecting change, having delivered quantifiable impact on company revenue.
- Compelling presentation skills e.g. comfortable speaking at large group conferences and webinars.
- In order to be a successful applicant. you must be legally authorized to work in the United States, without the need for employer sponsorship.
Responsibilities
- Be accountable for driving operational and system enhancements that create a differentiated customer experience within one of our fastest growing distribution channels
- Partner with the field to identify channel partner needs, drive alignment and and manage portfolio of capability investments
- Engage with functional stakeholders to ensure resource capacity and strategic alignment to meet channel needs
- Support effective distribution execution by providing the right tools/processes and building the right knowledge
- Serve as SME for operational processes and best practices serving the needs of Key Markets partners
- Act as the business owner for bringing new opportunities to market
- Articulate channel needs and influence support across organizational initiatives to ensure channel needs are met for new capabilities and solutions
- Partner with client management to expand upon solutions leveraged in market to drive employer and member engagement in benefits
- Facilitate the need for expanded technical and integration capabilities
- Engage on high profile partner initiatives as needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
