Pega QA

Techstra SolutionsPittsburgh, PA
Onsite

About The Position

The Pega QA is to join our technology team at Techstra Solutions. This role will focus on supporting, enhancing, and optimizing our existing Pega-based applications that drive critical banking operations and customer experiences.

Requirements

  • Bachelor's degree in Business, Information Systems, Computer Science, or related field
  • Understand Business Analysis and QA fundamentals and have experience in both, including requirements gathering and documentation, analysis, and testing principals
  • 3-5 years of experience as a Business Systems Analyst in the financial services industry
  • 2+ years of hands-on experience with Pega platforms (Pega 7.x/8.x)
  • Experience working with existing/legacy applications and system integrations
  • Strong understanding of Pega PRPC architecture and capabilities
  • Knowledge of Pega Case Management, Decision Management, and BPM
  • Familiarity with SQL and data analysis tools
  • Experience with Agile/Scrum methodologies
  • Understanding of API integrations and web services

Nice To Haves

  • Understanding of retail and commercial banking operations
  • Knowledge of regulatory requirements (FDIC, OCC, Federal Reserve)
  • Familiarity with: Loan origination and servicing processes, Account opening and customer onboarding, Payment processing and treasury services, Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements
  • Pega Certified Business Architect (PCBA) or Certified System Architect (PCSA)
  • Experience with data migration and system conversion projects
  • Knowledge of other banking platforms (FIS, Fiserv, Jack Henry)
  • Six Sigma or process improvement certification
  • Experience with regulatory reporting and compliance initiatives

Responsibilities

  • Gather, analyze, and document business requirements for enhancements to existing Pega applications
  • Conduct gap analysis between current and desired business processes
  • Create detailed functional specifications, user stories, and acceptance criteria
  • Facilitate requirements workshops with business stakeholders across retail banking, commercial lending, and operations divisions
  • Maintain requirements traceability matrices and ensure alignment with regulatory compliance needs

Benefits

  • The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment.
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