PEGA Non-Functional Testing QA Engineer

Capgemini • Mississauga, ON

1d • Onsite

About The Position

We are seeking an experienced PEGA Non-Functional Testing (NFT) QA Engineer with strong expertise in Performance Testing, Load Testing, API Performance Validation, Monitoring & Observability, Infrastructure Performance Analysis, and PEGA Platform Testing. The ideal candidate will be responsible for independently driving enterprise-scale NFT programs, providing performance engineering recommendations, and ensuring PEGA applications meet stringent requirements for availability, scalability, security, operational resilience, and regulatory compliance, particularly within the banking domain.

Requirements

• PEGA Platform: Strong understanding of PEGA architecture, workflows, case management, rules engine, and integrations.
• Experience testing PEGA-based enterprise applications.
• Performance Testing Tools: Hands-on expertise with Apache JMeter, LoadRunner, NeoLoad (preferred), or equivalent enterprise performance testing tools.
• Monitoring & Observability: Experience with monitoring and observability platforms such as Dynatrace, AppDynamics, Splunk, Grafana, ELK Stack, Prometheus.
• API & Integration Testing: REST API Testing, SOAP Services Testing, Kafka Performance Validation, MQ Performance Testing, Enterprise Middleware Validation.
• Database & Infrastructure: SQL Performance Analysis, Query Optimization, Database Monitoring, Application Server Performance Analysis, Infrastructure Resource Analysis, Capacity Planning.
• Security & Reliability: Vulnerability Testing Support, Security Validation, Availability Testing, Failover Testing, Disaster Recovery Validation, Operational Resilience Testing.
• Non-Functional Testing Scope: Strong experience in Load Testing, Stress Testing, Volume Testing, Endurance (Soak) Testing, Scalability Testing, Reliability Testing, Resilience Testing, Failover Testing, Disaster Recovery Testing, Production Readiness Validation, Capacity Planning & Benchmarking.

Responsibilities

• Develop and execute comprehensive non-functional testing strategies for PEGA applications, services, integrations, and operational workflows.
• Define NFT scope, test plans, workload models, SLAs, success criteria, and release readiness metrics.
• Drive end-to-end NFT engagements independently across multiple releases.
• Design, execute, and report on: Load Testing, Stress Testing, Volume Testing, Endurance (Soak) Testing, Scalability Testing, Resilience Testing, Failover & Disaster Recovery Testing, Production Readiness Testing.
• Analyze PEGA application behavior under varying user loads, transaction volumes, case processing demands, batch activities, and integration traffic.
• Identify bottlenecks across PEGA Rules and Workflows, Case Processing Engines, APIs and Integration Layers, Databases, Middleware and Messaging Systems, Infrastructure Components, External Dependencies.
• Validate and analyze: Response Time, Throughput, CPU Utilization, Memory Consumption, Thread Utilization, Database Performance, Queue Behavior, Network and System Resource Utilization.
• Conduct API performance testing for REST Services, SOAP Services, Kafka, MQ, Enterprise Integration Platforms.
• Validate integration throughput, latency, reliability, and resilience under peak workloads.
• Leverage monitoring and observability platforms to detect performance issues, resource constraints, and system bottlenecks.
• Analyze logs, traces, metrics, and performance dashboards to support root cause investigations.
• Partner with PEGA developers, architects, infrastructure teams, and database administrators to recommend Performance Tuning, Query Optimization, Caching Strategies, Indexing Improvements, Rule Optimization, Infrastructure Enhancements.
• Support capacity planning, environment sizing, SLA validation, and workload forecasting.
• Work closely with Information Security teams to support Vulnerability Assessments, Access Control Validation, Data Security Verification, Penetration Testing Remediation Validation.
• Ensure compliance with enterprise security, governance, and regulatory requirements.
• Prepare executive-ready NFT reports including: Test Results, Performance Observations, Risks & Impact Assessment, Root Cause Analysis, Optimization Recommendations, Go-Live Readiness Status.
• Present findings to business stakeholders, development teams, architects, and release governance forums.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed