Pega Lead Business Architect

Cloudious•Charlotte, NC

About The Position

The Pega Lead Business Architect (LBA) with good understanding of Smart Dispute framework, is responsible for driving legacy application discovery with business teams to translate the requirements with Pega's SDA framework. Promote OOB features and requirements with alignment of business process with minimum customizations where must. You will be provided with New Pega platforms, Gen AI & Agentic implementations, Green field development with ample opportunity to learn and drive projects. You will be responsible for driving the requirements, which match the project goals, timelines and business objectives by setting right expectations across multiple stakeholders. You will be working with large marquee clients with growth potential for yourself and account for long time to come. Empowered to work with end-to-end responsibilities and on a managed project than a staff augmentation / individual performer.

Requirements

Minimum 10 years of experience as a BA, including 5–6 years in Pega.
Experience in the Banking domain.
Ability to work independently with stakeholders (PO, Business, Onsite and Offshore teams, etc.).
Ability to translate business requirements into Pega requirements.
12+ years of overall IT experience & 8+ years of hands-on Pega requirement management with center out approach.
PCBA certification with good grip on Pega's Infinity platform and Low Code No Code development.
Working experience with Pega Infinity.
Expertise in JIRA, Pega Scenario Testing, Test Strategy and Data management.
Case Management with Smart Dispute Agentic Automation framework and OOB journeys.
Very good domain understanding around Payment disputes (Fraud & Non-Fraud for Credit Cards).

Nice To Haves

Smart Dispute experience.
Exposure to Fraud, Non-Fraud, Disputes, Claims in Banking.
LBA Certification.

Responsibilities

Driving legacy application discovery with business teams to translate the requirements with Pega's SDA framework.
Promoting OOB features and requirements with alignment of business process with minimum customizations where must.
Driving the requirements, which match the project goals, timelines and business objectives by setting right expectations across multiple stakeholders.
Working with large marquee clients with growth potential for yourself and account for long time to come.
Empowered to work with end-to-end responsibilities and on a managed project than a staff augmentation / individual performer.
Hands on expertise to use Pega BluePrint to drive requirements, visual feedbacks and refinements.
Define best possible Pega User Experience with Constellation / UI Cosmos with OOB features.
Ability to identify dependencies amongst EPICs, Features and User Stories.
Crisp and clear way of defining and tracking user stories, Acceptance criteria.
Run Show & Tell sessions with Client as needed.
Provide User Trainings before UAT starts.
Support users in creating business scenarios, define quality test data as required.
Agile, Center Out, Identify and separate system user stories, integration user stories and establish clear dependencies.
Ensure requirements are understood and functional defects are minimized on QA environment.