Pega Lead Business Architect (Payments)

Techstra Solutions•Pittsburgh, PA

34d•Onsite

About The Position

The Pega Lead Business Architect (LBA) role adds leadership of business-to-technical alignment, solution design for complex payment workflows, requirements translation, guidance and support for technical teams, design reviews, and use of modern principles, methodologies, and tools to advance financial operations and dispute management initiatives. This role requires a Lead Pega LBA with strong banking operations expertise, payment domain depth, and stakeholder leadership experience. The LBA will create and lead the functional design and development of Pega-based payment solutions, specifically leveraging Pega Smart Investigate for Payments (PSI). They will propose and design business workflow solutions to address complex banking operational needs, prepare functional, operational, and procedural documentation, and facilitate complex problem resolution between business stakeholders and technical development teams. The role also involves providing guidance and support to business analysts and system architects, reviewing user stories, case designs, and functional documentation, and applying modern principles, methodologies, and tools to advance payment processing capabilities and operational efficiency. Key competencies include being Customer Focused, understanding how to align customer needs and satisfaction as primary considerations in all business decisions and leveraging that information in creating customized banking solutions. Additionally, the role requires Managing Risk by assessing and effectively managing all of the risks associated with payment processing, clearing cycles, and dispute resolution to ensure they adhere to and support the company's Enterprise Risk Management Framework.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
8+ Years of experience preferably in a large banking / financial institution environment, focusing on payment operations and exception workflows.
Pega Business Architect (LBA) certification / expertise
Pega Smart Investigate for Payments (PSI) framework
Pega Infinity v25+ w/Constellation
Payment Operations & Exception Management
Business Process Analysis and Requirements Gathering
Process Improvement
Release Management
Software Solutions and Design
User Experience / Case Design
Application Development Life Cycle
Familiarity Design and architecture familiarity/experience
Business and Team Management Group
Problem Solving
Customer Engagement and Solutions Oriented

Nice To Haves

Banking experience
Financial institution experience
Understanding regulatory and risk controls (AML, Sanctions screening, clearing regulations)

Responsibilities

Technical Troubleshooting - Subject Matter Depth and Breadth
Application Delivery Process - Extensive Experience
Application Design, Architecture - Subject Matter Depth and Breadth
Application Development Tools - Subject Matter Depth and Breadth
Application Testing - Extensive Experience
Packaged Application Integration - Subject Matter Depth and Breadth
Creates and leads the functional design and development of Pega-based payment solutions, specifically leveraging Pega Smart Investigate for Payments (PSI).
Proposes & designs business workflow solutions to address complex banking operational needs.
Prepares functional, operational, and procedural documentation required.
Facilitates complex problem resolution between business stakeholders and technical development teams.
Provides guidance and support to business analysts and system architects.
Reviews user stories, case designs, and functional documentation.
Applies modern principles, methodologies and tools to advance payment processing capabilities and operational efficiency.