Spring 2027

Access Services•Plymouth Meeting, PA

1h•Onsite

About The Position

Access Services is seeking kind and hardworking Bachelors or Masters level students for an in-office internship position in Plymouth Meeting, PA, to complete a two-semester program from Fall 2026 to Spring 2027. This internship is offered for school credit. The Peer Support Talk Line is a warm line where adults in Montgomery County can anonymously text or talk on the phone with a peer counselor about their problems without fear of judgment. Peers provide a listening ear and helpful advice. Interns are trained to support the lines and can also assist with other creative projects based on interest and line volume. Interns gain significant 1:1 experience with individuals and develop active listening and engagement skills.

Requirements

Must have personal lived experience with mental health challenges
Ability to communicate effectively and efficiently
Ability to work independently and as part of a team
Ability to use technology platforms to complete work as directed
Ability to maintain a consistent schedule, and be dependable
Be warm when responding to callers
Be organized and exhibit professionalism
A valid US driver’s license for at least two years, not including time with permit
No serious traffic convictions within the past three years (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within that period.)
Access to a reliable vehicle during work hours. Vehicle must have valid registration and inspection stickers.
Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.
FBI Clearance
DMV Driving History Report
PA Criminal Clearance
Child Abuse Clearance
Must be over 18
Must be a student who receives school credit for this internship

Nice To Haves

Students pursuing their Master's degree are preferred
Students pursuing their bachelor's degree may be considered

Responsibilities

Answer telephone calls and text messages, exhibiting empathy and active listening skills
Complete daily logs and required documentation in a timely manner
Communicate with supervisors effectively, accurately, and in a timely manner
As needed, offer support to individuals developing recovery/WRAP plans
Maintain regular and predictable attendance
Ensure own proper conduct and fair representation of Access Services
As needed, respond to teens reaching out on the Teen Talk Line