Peer Support Mobile Crisis

Northern Human Services • Conway, NH

2d

About The Position

Mental Health Services Peer Support Specialist: Rapid Response Every individual we serve deserves dignity and understanding throughout their journey. What better way to provide this than to have staff who have been in their position before and understand the road out of crisis. As a PEER SUPPORT SPECIALIST on one of our Mobile Crisis Deployment Teams , you have had personal experience with receiving mental health services and are willing to share your knowledge and firsthand insight to benefit the team and support the individual in engaging in activities leading to a productive and fulfilling life. A Peer Support Specialist will use their personal experiences to engage with each individual in crisis, develop a trusting relationship, act as a mentor, encourage them to better advocate for themselves while actively participating in ongoing supports and services. You will collaborate with clients and their treatment team to develop an individualized recovery plan that promotes ongoing independence through supportive intervention s. Our deployment team members are on-call from their house and are paid an on-call rate of $9.25 per hour for a 6-hour on-call shift. If deployed, pay is increased to $25.00 per hour for the duration of the deployment, plus mileage reimbursement. You must live within your on-call area!

Requirements

• A fully integrated team member willing to share their expertise about the recovery process and symptom management
• Good communication, motivated, self-directed, patient, creative and compassionate
• Ability to work as part of a team in a collaborative environment
• The ability to use effective crisis stabilization techniques that are calming and non-injurious to the client/staff
• Driving and criminal background checks required!
• Peer Support Certification or be willing to complete training for Certified Peer Support Work

Nice To Haves

• A degree in a Human Services field and relevant prior work experience (preferred)

Responsibilities

• Help clients and team members understand and identify culture-wide stigma and discrimination against people with mental illness and collaborate to develop strategies to eliminate stigma within the team and community
• Ensure a crisis resolution on site within an hour of dispatch; assist with follow-up after response
• Conduct assessments and assist in the development of individualized treatment plans
• Adhere to HIPAA regulations and maintain confidentiality of sensitive information
• Provide emotional support through active listening and discussing concerns
• Encourage clients to make good choices and achieve personal goals
• Collaborate with the entire care/treatment team, including outside agencies such as hospitals and first responders, to ensure comprehensive patient care and to better implement effective interventions
• Consistently act with honesty and integrity, while demonstrating a strong commitment to quality services and the interests of the clients serve

Benefits

• Northern Human Services encourages a healthy work-life balance, a family-first culture, flexible scheduling, professional development opportunities and an excellent benefits package to all full-time employees including: a 35-hour work week (unless otherwise listed), medical, dental and vision plans, disability, term-life insurance, 3% 403b employer contribution, flexible spending account, 11 paid holidays, generous accrued paid time off, accrued paid medical leave, loan/tuition reimbursement, an employee assistance program and so much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees