Peer Support Specialist / BH Crisis Assessment

Children's Hospital & Medical Center•Omaha, NE

About The Position

Provides support and recovery training to individuals receiving services. Helps maintain a safe environment, advocates for patients’ needs and rights, and provides empathetic active listening, engagement, support, and case management. Promotes a recovery-oriented environment throughout the unit and provides indirect unit support related to supplies and equipment. The specialist partners with individuals in recovery, helps them identify their hopes, goals, and desired solutions, and teaches recovery and life skills using recovery tools. The role models hope, personal responsibility, and self-advocacy; supports development of natural supports and community living; and cultivates connectedness to self, others, the environment, and meaning and purpose. The specialist coordinates with clinical teams and other supports to arrange services and resources, completes required clinical documentation, follows organizational compliance standards, and performs other related duties as assigned.

Requirements

  • High school diploma or GED.
  • Lived experience with mental health and/or substance use challenges.
  • Excellent communication and behavioral management skills that promote safety.
  • Basic computer skills.
  • Ability to problem solve.
  • Ability to document according to regulatory guidelines.
  • Effective communication skills.
  • Certified Peer Support Specialist within 180 days of hire.
  • Basic Life Support from the American Heart Association upon hire.
  • Safety-Care Specialist within 60 days.

Nice To Haves

  • Healthcare student status or comparable work experience in a healthcare environment.

Responsibilities

  • Provide peer support and engage individuals in a recovery partnership.
  • Assist individuals in identifying their hopes, dreams, goals, and desired solutions.
  • Teach recovery and life skills using recovery tools.
  • Model hope, personal responsibility, and self-advocacy.
  • Assist in developing natural supports and community living.
  • Cultivate connectedness to self, others, the environment, and meaning and purpose.
  • Coordinate with the individual’s clinical team and other supports to arrange services or resources that help achieve goals.
  • Complete clinical documentation as required.
  • Help maintain a safe environment and advocate for patients’ needs and rights.
  • Provide empathetic active listening, engagement, support, and case management.
  • Promote a recovery-oriented environment throughout the unit.
  • Provide indirect unit support related to supplies and equipment.
  • Adhere to organizational compliance standards in the Code of Conduct and Conflict of Interest Policies.
  • Perform other related duties as assigned.
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