Peer Support Specialist - Overnights

Riverbend Community Mental Health • Concord, NH

12h • Hybrid

About The Position

At Riverbend Community Mental Health, we believe that sometimes the most powerful support comes from someone who truly understands. We are seeking a courageous, compassionate, and authentic Peer Support Specialist to join our Mobile Crisis Team and help individuals navigate some of the most challenging moments of their lives. As a Peer Support Specialist, you will be more than an employee—you will be a bridge to hope, connection, and recovery. Your lived experience and personal understanding of the recovery journey will provide a unique and invaluable perspective that helps individuals feel heard, respected, and supported when they need it most. Working alongside clinicians, crisis responders, and community partners, you will respond to individuals experiencing behavioral health crises and provide encouragement, advocacy, and practical support. Through genuine connection and shared experience, you will help individuals recognize their strengths, explore options for recovery, and see that a crisis does not define their future. In this impactful role, you will: Provide compassionate peer support during behavioral health crises Build trusting relationships with individuals and families during vulnerable moments Offer hope, encouragement, and recovery-focused guidance through shared experience Collaborate with crisis clinicians and first responders to support individuals in the community Help connect individuals with resources, services, and ongoing supports At Riverbend, we recognize that lived experience is a powerful form of expertise. Your journey, resilience, and voice can help transform how people experience crisis care and remind individuals that recovery is not only possible—it is happening every day. If you are passionate about helping others, believe in the power of human connection, and want to use your experience to make a difference in your community, we invite you to join our Mobile Crisis Team. As part of our Mobile Crisis Team, you’ll work evening and overnight hours in a rotating schedule that reflects the fast-paced, responsive nature of crisis care—providing critical support when it’s needed most, with only two weekend days per month required. At Riverbend, your story can become a lifeline for someone else.

Requirements

• High School diploma or equivalent required.
• Lived experience with a willingness to share one’s own recovery journey and successful management of mental health challenges required.
• Peer Support Certification endorsed by the State of New Hampshire, or willingness to pursue certification, required.
• Valid driver’s license and proof of auto insurance required (or access to a reasonable transportation alternative).
• Travel throughout Riverbend’s catchment area to various towns, community locations, client homes, state agencies, or other locations necessitated by job duties is required.

Nice To Haves

• Relevant work experience and/or college-level education in human services preferred.
• Training in crisis intervention as a Peer Support Specialist preferred.

Responsibilities

• Be a Voice of Hope: Use your own lived experience with mental health and/or substance use recovery to support individuals and families in active psychiatric crises.
• Collaborate on the Front Lines: Work as a key member of a multidisciplinary team, partnering with healthcare providers and community leaders to stabilize high-pressure situations.
• Create Better Outcomes: Help neighbors avoid unnecessary hospitalizations or incarcerations by connecting them to the immediate, community-based care they need.
• Advocate & Empower: Turn a moment of crisis into a turning point for long-term healing and stability.

Benefits

• Choice of 3 Medical plans
• Prescriptions Benefits
• Health Reimbursement Account (HRA)
• Flex Spending Account (FSA)
• Doctor on Demand
• Harvard Pilgrim Well-Being Program Benefits
• Choice of 2 Dental plans
• Vision Plan
• Short- and Long-Term Disability, Life, and Supplemental Life Insurance Plans
• Employee Assistance Program (EAP)
• Generous Paid Time Off (PTO) accrual and Extended Illness Leave
• 8 Paid Holidays
• 403(b) Retirement Plan with company match
• Tuition reimbursement, discounts on tuition through partnered colleges and training opportunities to grow your career
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED