Peer Support Specialist - Mobile Crisis Outreach Program Beaumont

Sycamores•Beaumont, CA

2d•$70,304 - $70,720•Hybrid

About The Position

Sycamores is partnering with the 988 mental health crisis hotline to provide support to people experiencing a mental health crisis. The 988 hotline will provide initial phone support to all callers and triage calls to the Sycamores Mobile Crisis Outreach Program for in person support. The Mobile Crisis Outreach Program responds 7 days a week from 7:30pm to 8:30am, broken down by shifts. The Mobile Crisis Outreach Peer Support Specialist will respond, in conjunction with the Mobile Crisis Outreach Program clinician, to provide timely support including crisis stabilization, safety planning, community resources and provide follow up support. Utilizing the Mobile Crisis Outreach Program vehicle to respond to calls, this role is an integral part of the Sycamores larger Mobile Crisis Outreach Program including close partnerships with the 988 call center, Riverside County Dispatch Center, police, sheriff, psychiatric hospitals, and ambulance transport companies. The Mobile Crisis Outreach Peer Support Specialist has lived experience as a recipient of mental health services, and/or houselessness and/or system involvement, and can utilize these unique personal, practical, valuable experiences, and first-hand insight to benefit the team and consumers i.e., Adults, Youth, Children and their families as well as the community. The Mobile Crisis Outreach Peer Support Specialist provides the Mobile Crisis Outreach Program with expertise about the recovery process, symptom management, and consumers persistence to lead a satisfying life in society. Mobile Crisis Outreach Peer Support Specialist is also responsible for providing care, advocating for client voice and choice, self-determination, and decision-making in the planning, delivery, and evaluation of treatment, rehabilitation, and support services. Mobile Crisis Outreach Peer Support Specialist will provide consultation to consumers regarding community resources, crisis intervention, and available community services i.e., housing, mental health services, medical treatment, and substance abuse services. The Mobile Crisis Outreach Department evaluates the individual in “crisis” out in the field and takes measures to ensure the individuals safety (i.e., If clinically necessary, the Peer Support Specialist works with the Clinician in locating hospitals, ambulances, coordinating care etc.…). The Mobile Crisis Outreach Program team responds to an individual’s need for in person evaluation for safety within specified geographical area (i.e., Desert, Mid-County and Western Regions). The Mobile Crisis Outreach Program utilizes Sycamores vehicles to co-respond (two staff at a time) to provide added support and security measures.

Requirements

Be at least 18 years of age.
Possess a high school diploma or equivalent degree.
Be self-identified as having experience with the process of recovery from a mental illness or substance use disorder, either as a consumer of these services.
If lived experience includes a history of substance use, maintain a minimum of two (2) years of continuous sobriety prior to the date of employment and ongoing sobriety throughout employment.
Be willing to share their lived experience.
Have a strong dedication to recovery.
Agree, in writing, to adhere to the Code of Ethics.
Maintain all required licenses and certifications.
Possess a valid California driver’s license.
Have an acceptable driving record as determined by Agency policy.
Provide proof of auto insurance meeting minimum coverage requirements.
Ability to physically manage and/or de-escalate consumers/residents.
Frequent driving in the community with consumers.
Continuous use of near vision, hearing, and verbal communication skills.
Requires physical presence in the office during shift.
Ability to practice physical intervention for safety of consumers according to training and policy.
Ability to operate a motor vehicle.
Satisfy a pre-employment background check, drug, and health screen.

Nice To Haves

Certification in Peer Support is preferred but not required. If not certified, upon hire the peer support specialist must successfully complete the training requirements for a peer support specialist and pass the certification examination or go through the process to become certified.

Responsibilities

Respond to individuals experiencing a mental health crisis in person, in conjunction with a clinician.
Provide crisis stabilization, safety planning, and connect individuals with community resources.
Offer follow-up support to individuals after the initial crisis.
Utilize the Mobile Crisis Outreach Program vehicle to respond to calls.
Collaborate with the 988 call center, Riverside County Dispatch Center, police, sheriff, psychiatric hospitals, and ambulance transport companies.
Share lived experience to benefit the team and consumers.
Provide expertise on the recovery process, symptom management, and persistence in leading a satisfying life.
Advocate for client voice and choice, self-determination, and decision-making in treatment, rehabilitation, and support services.
Consult with consumers regarding community resources, crisis intervention, and available services (housing, mental health, medical treatment, substance abuse).
Evaluate individuals in crisis in the field to ensure safety.
Assist the Clinician in locating hospitals, ambulances, and coordinating care if clinically necessary.
Respond to individuals' needs for in-person safety evaluations within specified geographical areas.
Co-respond with a second staff member in Sycamores vehicles to provide support and security.