Peer Support Specialist - Crisis BHU - Phoenix (8727)
About The Position
Terros Health is seeking a full-time Peer Support Specialist for the Phoenix Behavioral Health Unit (BHU). In this role, you will respond alongside a licensed clinician to individuals experiencing mental health or substance use concerns, dispatched through the City of Phoenix 911 Dispatch Center. The ideal candidate will be professional, friendly, a self-starter, organized, and compassionate. Terros Health is a leading healthcare organization dedicated to inspiring change for life, helping individuals manage addiction and mental illness, providing primary medical care, supporting veterans, and connecting people to necessary care. Our mission is to deliver extraordinary care through empowered people, achieving exceptional outcomes. We are looking for individuals who align with our core values of integrity, compassion, and empowerment.
Requirements
- GED/high school diploma with a minimum of 1.5 years of behavioral health experience, OR a bachelor's degree (not in the field of behavioral health) and 1 year of behavioral health experience, OR a bachelor's degree in the behavioral health field (e.g. Psychology, Social Work, Counseling).
- Required - Peer Certification within 6 months of hire date.
- The applicant must have self-identified, first-hand experience with family members with serious mental illness and/or a chronic disease, utilize a recovery approach and philosophy, be able to liaison between multiple parties, and exemplify great customer service and motivational skills.
- Excellent oral and written communication skills.
- Must have or be able to attain CPR/First Aid Certification within 60 days of assuming role.
- Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona fingerprint clearance card within 7 working days of employment.
- Must have valid Arizona driver’s license, be (21 years of age) with minimum 4 years driving experience and meet requirements of Terros Health and the City of Phoenix’s driving policies.
- Ability to perform physical duties associated with this role.
Responsibilities
- Engages in mobile crisis response, brief psychotherapeutic intervention, and immediate treatment/safety planning in a variety of settings including but not limited to public areas, individual residences, and businesses.
- Works effectively and respectfully with clients, fire department personnel and other first responders, families, health professionals, and all partners involved.
- Develops short-term crisis management/safety plans with clients or families including having knowledge/understanding of the involuntary petition process.
- Makes appropriate referrals to other agencies and/or long-term counseling when appropriate.
- Supports psychiatric hospital placements by providing coordination, planning and facilitation with hospital staff.
- Maintains client records and completes required documentation in the electronic health record in an accurate and timely manner.
- Displays flexibility and ability to adapt to change.
Benefits
- Multiple medical plans - including a no premium plan for employees and their families
- Multiple dental plans - including orthodontia
- Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support
- 4 Weeks of paid time off in the first year
- Wellness program
- Pet Insurance
- Group life and disability insurance
- Employee Assistance Program for the Whole Family
- Personal and family mental and physical health access
- Professional growth & development - including scholarships, clinical supervision, and CEUs
- Tuition discounts with GCU and The University of Phoenix
- Working Advantage - Employee perks and discounts (Gym memberships, Car rentals, Flights, hotels, movies and more)
- Bilingual pay differential
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
