Peer Support Specialist - Mitchell (8623)

Terros Health • Phoenix, AZ

7d • $17 - $19 • Onsite

About The Position

Terros Health is seeking a Peer Support Specialist to join their interdisciplinary clinical team at the Mitchell Recovery Health Center. This role involves working with individuals diagnosed with Serious Mental Illness (SMI) or General Mental Health under Court Ordered Treatment. Terros Health, in partnership with Lifewell, focuses on whole-person health through integrated care, emphasizing physical health, mental health, and substance use care.

Requirements

• High School Diploma/GED
• At least 6 weeks of behavioral health employment experience.
• Peer Employment Training and Arizona State Peer Certification.
• Self-Identify as a Behavioral Health recipient in recovery for at least 1 – 3 years and/or first-hand experience with family members with serious mental illness and/or chronic disease.
• Valid AZ Driver License.
• Must have valid Arizona driver’s license, be 21 years of age with minimum 4 years driving experience, and meet requirements of Terros Health’s driving policy
• Must have a valid Arizona Level 1 Fingerprint Fingerprint Clearance card or be able to apply for one within 7 working days of starting employment.
• Must understand and utilize a recovery approach and philosophy.
• Exemplify great customer service and motivational skills.
• Good interpersonal and communication skills, evidenced by a non-judgmental approach, effective listening and positive interactions.
• Must be able to work on a computer and tablet in Microsoft Office, with electronic medical records and in NextGen.
• Must pass a typing assessment with a speed of at least 25 wpm.

Nice To Haves

• Professional experience in nutrition, fitness and/or physical health preferred.

Responsibilities

• Work collaboratively with the clinical team to engage, educate, communicate, and coordinate care with patients, their families, behavioral health, medical and dental providers, community resources, and others in ensuring that all services prescribed in the individualized service plan are implemented.
• Conduct face-to-face interactions with patients, family, or other involved parties in the home, community, and recovery clinic for the purpose of assessing, maintaining, or enhancing a person’s functioning.
• Participate in Consumer Advisory Council at the respective site.
• Promote patient and family/natural support participation in Advisory Council meetings.
• Facilitate peer support and psychosocial groups, either in a clinic or community setting, and engage patients in group participation as related to their individual recovery goals.
• Provide transportation for the patients as appropriate and as medically necessary, and determined by the clinical team, in a personal vehicle or in Terros Health provided vehicle, when available.
• Coordinate alternative transportation for patients and identified natural supports, as medically necessary.
• Provide excellent customer service to patients, internal and external provider agencies, state entities, or other stakeholders (e.g., probation officers, advocates, family members, hospital staff, jail staff, vocational rehabilitation, etc.) as needed.
• Provide direct assistance in finding necessary resources other than covered services to meet basic needs for patients served.
• Encourage, assist, and support patients in expressing their perspective throughout the processes of assessment, service planning, and service delivery, while maintaining a focus on their recovery.

Benefits

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest-free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Ongoing professional growth and career development opportunities, including: Scholarships, Clinical supervision, Continuing Education Units (CEUs), Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Trip Reduction Program
• Access to the Working Advantage® Employee Discount Program, with savings on: Gym memberships, Car rentals, Flights, hotels, movie tickets, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED