Peer Support Specialist

City of Greensboro•Nc., NC

8d•Onsite

About The Position

The City of Greensboro's BRIDGE (Building Recovery through Intervention, Dignity, Guided Engagement) Program is transforming how our community supports individuals recovering from substance use and overdose by connecting them with peer mentors who understand the journey. As a Peer Support Specialist, you'll use your lived experience and professional skills to build trust, inspire hope, and help individuals navigate the path toward recovery. Working in partnership with Cone Health and the Office of Community Safety, you'll play a vital role in advancing Greensboro's commitment to compassionate public safety, equitable access to care, and healthier communities. The BRIDGE Peer Support Specialist serves individuals referred from Wesley Long Hospital, Moses Cone Hospital, and Behavioral Health Urgent Care following an accidental overdose or while experiencing chronic substance use challenges. Using a recovery-oriented, trauma-informed approach, you'll provide intensive follow-up, peer support, education, and advocacy to help individuals connect with treatment, housing, healthcare, and other essential resources after discharge. Working closely with Community Safety staff, healthcare providers, and community partners, you'll help remove barriers to recovery while empowering individuals to build healthier, more stable lives. This position reflects Greensboro's vision of creating a community where every resident has access to opportunity, dignity, and the support needed to thrive.

Requirements

One (1) to three (3) years of experience in mental health, substance use services, peer support, or a related field.
Experience with case management or care coordination.
Certified Peer Support Specialist (CPSS) credential, or eligibility to obtain certification based on personal recovery history and current length of recovery.
Valid Driver's License.

Nice To Haves

Recovery-oriented systems of care
Harm reduction and overdose prevention
Community outreach and engagement
Crisis intervention
Motivational interviewing
Trauma-informed care
Collaboration with healthcare systems or community-based organizations

Responsibilities

Build trusting relationships with individuals referred through the BRIDGE Program.
Provide peer support, encouragement, education, and recovery coaching.
Conduct community outreach and ongoing engagement.
Assist individuals with accessing emergency shelter, housing, and supportive services.
Connect clients with medical care, behavioral health treatment, substance use services, and basic needs resources.
Assist with applications for Medicaid, disability benefits, food assistance, and other public benefits.
Provide crisis intervention and supportive guidance as needed.
Coordinate care with Cone Health, Community Safety staff, Greensboro Police Department officers, and community agencies.
Participate in interdisciplinary meetings, trainings, and case coordination.
Maintain accurate documentation and program records in accordance with agency policies and procedures.
Represent the BRIDGE Program in community meetings and collaborative initiatives.