Peer Support Specialist - PART TIME (CSU)

Oakland Community Health Network•Pontiac, MI

15h•$21 - $26•Onsite

About The Position

This position supports clients during their stay at the Resource and Crisis Center by providing compassionate care, de-escalation, and coordination of services. The role includes developing discharge and safety plans, offering follow-up support, and connecting clients to community resources. The specialist collaborates with the interdisciplinary team, maintains accurate documentation, and upholds confidentiality and professional standards.

Requirements

High school diploma or GED required
MDHHS Certified Peer Support Specialist required
Minimum of two (2) years of experience in mental health, substance use treatment, or crisis services in a hospital or community setting
Familiarity with community resources for mental health and substance use treatment
HIPAA compliance
Microsoft 365
Recipient Rights
Mental Health Code
Medicaid Manual
Regulatory compliance standards
Ability to work independently and collaboratively
Strong organizational and time-management skills
Effective problem-solving and critical thinking skills
Ability to remain calm and focused under pressure
Strong interpersonal and communication skills
Accurate documentation and record-keeping

Nice To Haves

Associate degree or higher preferred

Responsibilities

Engage and collaborate with clients presenting for care at the Resource and Crisis Center
Provide continuity of care throughout the client’s stay, including discharge planning and post-discharge follow-up
Encourage client participation in the care process, communicating clearly about available options and aligning with client preferences whenever possible
Function as an integral member of the interdisciplinary care team to maximize client outcomes
Welcome clients to the Crisis Center, establishing a safe and supportive environment
De-escalate crises while interacting with clients with dignity and respect
Provide referrals and connect clients to preferred community services
Collaborate with clients to create and implement safety plans
Assist clients in accessing services and navigating barriers post-discharge
Share lived experience when appropriate to support client engagement
Assist clients in understanding and managing their symptoms
Support connections to self-help groups when appropriate
Maintain strict confidentiality at all times
Participate in clinical supervision, staff meetings, and crisis debriefings
Advocate for client needs, rights, and preferences
Complete all required electronic and paper documentation accurately and timely
Perform additional duties as assigned