Peer Support Specialists function as role models to peers, exhibiting competency in personal recovery and use of coping skills to serve as a consumer advocate and provide consumer information and peer support to help clients move out of shelter and into housing. Responsibilities include performing a wide range of tasks to help clients regain independence within the community, regain mastery over their own recovery process, and move out of shelter into permanent housing. They engage and build relationships and rapport with shelter guests, engaging them in Behavioral Health services. They coordinate, plan, and conduct Behavioral Health education classes, groups and events. They assist clients in applying for and obtaining vital documents—including social security cards, IDs, and birth certificates, and in completing various housing and housing-related applications, including BHA applications. They bring MATCH-enrolled clients on apartment viewings and lease signings as needed. They transport clients to related appointments, including medical, psychiatric, BHA, RMV, social security office, job fairs, furniture bank, etc. They assist clients obtaining any documentation for SSI/SSDI applications. They schedule appointments for clients with key partners and providers including the Mayor’s Health Line, community day shelters. They assist in locating clients to inform them of key housing events and opportunities. They accompany staff on wellness checks and other visits requiring multiple staff for safety reasons. They receive certification for peer support from the Department of Mental Health. Performs other duties as assigned.
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Career Level
Entry Level
Education Level
High school or GED