Peer Support Navigator EMPACT

La Frontera CenterPhoenix, AZ
Onsite

About The Position

EMPACT- Suicide Prevention Center, part of the La Frontera family, is seeking a Peer Support Navigator. This role is ideal for individuals with lived experience in receiving behavioral health services who have successfully navigated the system and are ready to assist others. The Peer Support Navigator (Housing Opportunities and Meaningful Employment) acts as a liaison to ongoing services by coordinating and monitoring RBHA/Community-based resources, facilitating access to necessary services and support for individuals who voluntarily consent. This position requires a candidate who identifies as a recipient of mental health services in Maricopa County or has supported family members through mental health or substance abuse recovery, and may identify as a Military Veteran, Service Member, or Service Family Member. A fingerprint clearance card is required.

Requirements

  • Minimum of High School Diploma or equivalent.
  • Must have a personal experience in behavioral health having received services with (RBHA) or have assisted a family member in their mental health or substance abuse recovery process.
  • Peer experience, identification as the recipient of mental health services, substance abuse services, or experienced homelessness in Maricopa County.
  • Might identify as a Military Veteran, Service Member, or Service Family Member.
  • Fingerprint clearance card or eligibility to obtain one.
  • Must have a valid AZ Driver's License with no major infractions in the past 39 months.
  • Must be 21 years of age or older at the time of employment.

Nice To Haves

  • Peer Support Certification is preferred.
  • Knowledge/use of SPDAT is a plus.
  • Bilingual in Spanish is preferred.

Responsibilities

  • Meets with service recipients in the community as referred.
  • Assists in mapping out the most appropriate next steps for the individual related to housing needs.
  • Develops a brief housing treatment plan with individualized client goals.
  • Develops and collaborates with an extensive network of Community Based and RBHA resources, including homeless shelters and coordinated assessment.
  • Participate actively in clinical team meetings with the consumer’s ongoing provider in order to coordinate care effectively.
  • Maintains accurate and thorough documentation in progress notes and in the client's record, including EMPACT’s electronic records system, HMIS, and HOME Link.
  • Provides peer support, helping the participant develop and implement a self-directed recovery plan, sharing experience, providing support, teaching self-management techniques, and reassurance.
  • Requires competency (via specialized training) in areas such as Risk Assessment, In-Home Safety, AHCCCS eligibility/Affordable Health Care Act, Crisis System, Principles of Housing First Model, Motivational Interviewing, Trauma Informed Care, Harm Reduction Model, Understanding of the SAMHSA Permanent Supportive Housing Toolkit, Use of SPDAT and VI-SPDAT tools, and Landlord/Tenant Act.
  • Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
  • Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
  • Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
  • If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.

Benefits

  • Generous PTO
  • 10 paid holidays per year
  • Medical plans (4 choices)
  • Dental plans (2 choices)
  • Vision plans (2 choices)
  • 403(b) retirement plan
  • Retirement Allowance
  • Company-paid Life/AD&D and Long-term Disability
  • Voluntary additional Life and Short-term Disability
  • Tuition Reimbursement
  • Licensure Reimbursement
  • Elder Care Assistance
  • Pet Insurance
  • Bilingual Differential Pay
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