Peer Support Coordinator and Academic Counselor

Calvin University•Grand Rapids, MI

3d•Onsite

About The Position

This role is responsible for managing peer support initiatives, providing academic counseling and advising, and contributing to departmental and university service. The Peer Support Coordinator and Academic Counselor will oversee tutoring, coaching, and study sessions, while also supervising and training peer support staff. Additionally, the position involves working with students on academic probation, serving as a Summer Navigator, and responding to coordinated care cases. Collaboration with colleagues on departmental functions, campus-wide partnerships, and professional development are also key aspects of this role.

Requirements

Master's Degree in Higher Education, Student Affairs, or related field.
Experience in academic advising, student success, or related student support roles.
Demonstrated experience in student supervision, coaching, and team leadership.
Strong knowledge of academic success strategies, retention initiatives, and student development theory.
Familiarity with case management systems.
Experience with budget and people management.
Demonstrated commitment to supporting first-generation, underrepresented, and academically underprepared students.
Strong communication skills in various formats and platforms.
Ability to function in routine office conditions including regular computer usage, movement around campus, and lifting up to 10 pounds.
Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church.
A commitment to the Christian faith and to the integration of faith, learning, and student development.
Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.

Nice To Haves

Experience with Salesforce and Workday is ideal.

Responsibilities

Manage peer support efforts including tutoring, coaching, study sessions, and other initiatives.
Facilitate hiring, training, supervision, mentoring, and ongoing support for tutors and coaches.
Assess peer support efforts to promote effective resource utilization and student success.
Collaborate with the Assistant Director to monitor expenditures, forecast needs, ensure compliance with institutional policies, and support strategic resource allocation.
Work with students on academic probation and warning by conducting regular meetings, monitoring progress, and communicating with faculty to assist student learning and achievement of academic standards.
Serve as a Summer Navigator and academic advisor for assigned students, working in various ways to plan their experience and aid their pathway at Calvin.
Respond to assigned coordinated care cases to help students navigate hurdles to success and facilitate holistic development.
Maintain accurate records to assist in coordinated care and student support.
Collaborate with colleagues to manage department communications, front desk functions, and office functions.
Promote a positive work environment and champion Calvin strategic priorities.
Partner across campus to encourage student learning and support.
Represent the department on committees, task forces, working groups, and across campus as opportunities arise to further department and institutional goals.
Develop professionally and share knowledge through various platforms and opportunities.