24/7 Peer Supervisor

Kitsap Mental Health Services • Bremerton, WA

1d • $80,168 - $93,038 • Onsite

About The Position

The 24/7 Programs Peer Supervisor provides clinical, administrative, and CPSS supervision to all Peers via direct clinical and supervisory work, within 24/7 programs (AIU, CTC, MCOT, YMCOT, PHRC and Keller). This role involves assisting in hiring, training, coaching, developing, and evaluating qualified staff, maintaining supervision logs, overseeing training and professional development of direct reports, and consulting with program directors and managers. The supervisor provides strength-based supervision and coaching to staff to maximize their strengths, enhance their critical thinking skills, and reduce mental health stigma. They also coach peers to use lived experience and trauma-informed language, maintain boundaries, and ensure quality interactions. The position requires maintaining accurate data collection, participating in peer meetings, and providing education on peer services. Additionally, the role involves providing on-site clinical support, coordinating staff coverage, and representing the agency positively in the community, developing relationships with other agencies, and providing consultation, education, and training as needed.

Requirements

• Bachelor's degree in psychology, Social Services, or other behavioral health field. High school diploma or GED accepted with at least 10 years of experience working in the field of Peer services, recovery support, and/or supervision/program management in social services/peer programming.
• Expert (minimum of 7 years of relevant experience).
• One (1) year of supervisory experience.
• Agency Affiliated Counselor Registration.
• Completion of the Washington State Health Care Authority training and certified Peer Support Specialist.
• Must meet all agency driving requirements, including being at least 21 years old, having been licensed for a minimum of three years, successfully completing a motor vehicle history check, possessing and maintaining a current, valid driver’s license in the state of Washington, and having reliable, insured transportation.
• Maintain a working knowledge of mental health rehabilitation standards.
• Maintain a working knowledge of Evidence-Based Practices
• Maintain a working knowledge of peer roles, practices, learning competencies, recovery concepts, and other state or organizational requirements
• Maintain working knowledge on HCA and DOH updates for CPSS licensure.
• Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public.
• Communicates clearly and concisely.
• Demonstrated experience working with adults with complex mental health needs.
• Capacity to effectively manage a team.
• Demonstrated experience providing direct service to individuals living in poverty with complex needs.
• Work cooperatively and collaboratively as a team member.
• Assist in building positive working relationships with staff of all agency departments.
• Manage high acuity crisis situations and focus on least restrictive alternatives.
• Manage fast-paced work environments and shifting priorities effectively.
• Demonstrated ability to work effectively with diverse communities and populations
• Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Operation of a motor vehicle.

Nice To Haves

• Master's degree in psychology, social services, or other behavioral health fields.
• Two (2) or more years of experience in a supervisory role.
• Washington License (LICSW, LMFT, or LMHC).

Responsibilities

• Assist in hiring, training, coaching, developing, and evaluating qualified staff.
• Update job descriptions as necessary and monitor required program trainings and State certification.
• Maintain supervision logs to ensure CPSS Trainees meet State requirements outlined in RCW 18.420 and WAC 246-929.
• Oversee training, supervision, and continued professional development of direct reports.
• Consult with the Director of Residential and SUD Programs, Director of Inpatient Services, and Crisis Services Manager regularly and ongoing regarding all aspects of the Peer program, including clinical and administrative procedures.
• Provide strength-based supervision and coaching to staff to maximize their strengths, enhance their critical thinking skills and effectiveness in their roles, and reduce mental health stigma.
• Provide supportive coaching to Peers to support the crisis response process, as well as other programing.
• Serve as an expert facilitator for high-profile or especially complex community members.
• Coach peers to use lived experience, trauma-informed language, and peer-specific skills to ensure quality interactions to support overall well-being and effectiveness to assigned community members.
• Coach individual staff to maintain boundaries within their role while supporting the clinical direction of the team.
• Maintain accurate and up-to-date data collection per agency policies and WAC requirements.
• Assure EHR documentation meets agency and WAC requirements.
• Actively participate in the agency’s monthly All Peer meeting, and encourage reports to attend, to ensure Peers receive growth opportunities and support.
• Provide education to the department and agency as needed on Peer services and how to recommend and collaborate with Peers to ensure individuals are getting the appropriate level of care.
• Assist department leaders and support helping clinical staff understand the Peer role.
• Provide on-site clinical support to staff as needed and coordinate staff coverage.
• Work as an integral member of the KMHS supervisory team and represent KMHS positively in the community.
• Develop a positive working relationship with other community agencies for purposes of promotion, networking, and educating the public about Peer services in 24/7 Programs.
• Provide consultation, education, and training as needed to KMHS staff, school personnel, and other agencies or individuals regarding clinical and program issues.
• Attend relevant conferences and professional trainings as requested by the agency.
• Any other responsibilities appropriate to the position and not specifically listed in the job description.

Benefits

• Comprehensive Coverage: Health, Dental & Vision
• Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully Paid YMCA Membership for you and eligible family members
• Company-Paid Life & Disability Insurance
• Student Loan Assistance & Professional Development
• 403(b) Retirement Plan with Company Contributions
• Employee Assistance Program (EAP)
• Pet Insurance
• Free Wellness App (2MorrowHealth)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level