Peer Specialist

CN Guidance and Counseling Services•Hicksville, NY

13d

About The Position

The Peer Specialist is a member of the Residential Team and supports eligible residents living in OMH Housing who need additional assistance to live successfully in the community. The role provides outreach, support, and coordination of care, and serves as a role model and/or health coach for clients. The Peer Specialist draws on relevant personal experience living with a disability and/or social or emotional challenge to support clients using a recovery-oriented model. The position works as part of the Mobile Residential Support team, providing services in the field as well as by telephone. It coordinates with clients, service providers, and interdisciplinary team members to support engagement, recovery, continuity of care, and progress toward client goals. The role also includes maintaining accurate records, participating in quality-improvement training, and following workplace safety procedures.

Requirements

High school diploma or GED.
Relevant personal life experience living with a disability and/or social or emotional challenge, and willingness to draw on that experience as a role model in support of the recovery model.
Current New York State driver's license.
Clean DMV record.
Proof of motor vehicle insurance.

Responsibilities

Provide outreach to clients to facilitate engagement in services and offer support for successful community living.
Provide health coaching and recovery support on self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities.
Coordinate transportation to appointments and provide travel training as needed.
Accompany clients to medical and other appointments to support engagement and follow-through as needed.
Provide concrete services, including benefits and enrollments, according to program needs.
Maintain documents, records, statistics, and related reports in an organized, timely, and accurate manner, in accordance with policy and procedure.
Coordinate care planning with other service and resource providers, including during care transitions, to support collaborative, goal-directed care.
Participate in Mobile Residential Support team meetings and provide input on psychosocial conditions and co-morbidities, client status, plans, goals, and outcomes.
Serve as a resource and consultant to team members on psychosocial and substance-use issues and resources.
Conduct telephone and face-to-face outreach, engagement, and service planning in the field.
Link clients with community services, including medical, behavioral, residential, entitlement, and other services identified in the interdisciplinary care plan.
Monitor service delivery for coordination and continuity, and advocate with service providers and resources as needed.
Provide crisis intervention and follow-up.
Facilitate sharing of relevant data with clients to support informed, partnered decision-making and keep them updated on progress.
Complete quality-improvement training during onboarding and participate in refresher training as needed.
Cultivate an inclusive culture that respects employees’ individual strengths, views, and experiences.
Follow safety protocols and procedures and established safety guidelines to help maintain a safe work environment.
Perform other duties as assigned.

Benefits

Medical insurance, including a $0-deductible Platinum Plus plan with 90% employer-provided benefit.
Dental insurance.
Vision insurance.
Flexible Spending Account.
403(b) retirement plan.
Long-term and short-term disability coverage.
Legal plan.
Dependent Care Expense Account.
Life insurance and supplemental life insurance.
Pet insurance.
Health Reimbursement Arrangement (HRA).
Training programs, including a mentorship program.
Potential eligibility for Federal/Public Student Loan Forgiveness.
Career growth and promotional opportunities.
Employee perks and discounts, including Broadway shows.
Five personal days, 10–20 vacation days, 12 sick days, and 12 company-paid holidays yearly.