Peer Specialist (Must Reside in Florida)

Molina Healthcare•Long Beach, CA

23h•Remote

About The Position

Provides peer support services for members with behavioral health needs/chemical dependency issues. In collaboration with a multidisciplinary care team working across the continuum, strives to ensure member progress toward desired outcomes and contributes to the overarching strategy to provide quality and cost-effective member care.

Requirements

At least 1 year health care experience, preferably in a peer support capacity, or equivalent combination of relevant education and experience.
Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
Demonstrated knowledge of community resources.
Knowledge of recovery processes and the ability to facilitate recovery using established standardized behavioral health processes.
Ability and skill to teach and engage in basic problem-solving strategies to support individual members in their self-directed recovery.
Strong attention to detail.
Ability to multi-task between phone and various computer systems.
Ability to communicate with members on the phone or in-person and translate accurate information into contact notes.
Excellent verbal and written communication skills.
Microsoft Office suite/applicable software program(s) proficiency.

Nice To Haves

Certified Peer Support Specialist (CPSS).
Electronic medical records (EMR) system experience.
Managed care experience.
Peer support experience.
Experience in psychiatric unit or behavioral health facility.
Knowledge of Health Insurance Portability and Accountability Act (HIPAA).

Responsibilities

Serves as peer support for members with behavioral health issues, psychiatric disorders, chemical dependency issues and/or physical illnesses.
Serves as member advocate - provides information, resources, and peer support for members in outpatient and inpatient settings.
Assists members in setting and pursuing recovery goals and works with care managers and/or treatment team to determine the steps needed to achieve goals.
Local travel may be required (based upon state/contractual requirements).