Peer Specialist

CN Guidance and Counseling Services • Town of Oyster Bay, NY

20d

About The Position

The Peer Specialist is a member of the Residential Team and supports outreach, care coordination, and community living for eligible residents in OMH Housing who need additional support. The specialist serves as a role model and/or health coach, drawing on relevant personal experience to support clients’ recovery. The role works as part of the Mobile Residential Support team and provides telephonic and face-to-face outreach, engagement, service planning, and linkage to community services.

The position requires a high school diploma or GED, relevant lived experience related to disability and/or social or emotional challenges, a current New York State driver license, a clean DMV record, and proof of motor vehicle insurance. The employer offers a benefits package for full-time employees, including medical, dental, and vision coverage, disability and life insurance, retirement benefits, leave, training, and other programs.

Requirements

• High school diploma or GED.
• Relevant lived experience: personal experience living with a disability and/or social or emotional challenge, and willingness to draw on that experience as a role model in support of the recovery model.
• Current New York State driver license.
• Clean DMV record.
• Proof of motor vehicle insurance.
• Adherence to established safety protocols and procedures.

Responsibilities

• Provide outreach to engage clients in services and offer supports that help them live successfully in the community.
• Provide health coaching and recovery support on topics including self-advocacy, wellness self-management, medication adherence, smoking cessation, entitlements, and daily living activities.
• Assist with and coordinate client transportation to appointments, providing travel training as needed.
• Accompany clients to medical and other appointments to support engagement and follow-through.
• Deliver concrete services, including benefits and enrollment assistance, according to program needs.
• Maintain documents, records, statistics, and related reports accurately and on time in accordance with policies and procedures.
• Coordinate care planning with other service and resource providers, including care transitions, to support collaborative, goal-directed care.
• Participate in Mobile Residential Support team meetings and provide input on psychosocial conditions and co-morbidities, client status, plans, goals, and outcomes.
• Serve as a resource and consultant to team members on psychosocial and substance abuse issues and resources.
• Provide telephonic and face-to-face outreach, engagement, and service planning in the field.
• Link clients to community services, including medical, behavioral, residential, entitlement, and other services identified in the interdisciplinary care plan.
• Monitor service delivery to support coordination and continuity, and advocate with providers and resources as needed.
• Provide crisis intervention and follow-up.
• Facilitate sharing relevant data with clients to support partnered decision-making and keep them informed of progress.
• Complete QI training during onboarding and participate in refresher training as needed.
• Help cultivate an inclusive culture that respects employees’ individual strengths, views, and experiences.
• Follow safety protocols and procedures and support a safe work environment.
• Perform other duties as assigned.

Benefits

• Medical insurance, including a $0-deductible Platinum Plus plan with 90% employer-provided benefit.
• Dental insurance.
• Vision insurance.
• Flexible Spending Account.
• 403(b) retirement plan.
• Long-term and short-term disability coverage.
• Legal plan.
• Dependent Care Expense Account.
• Life insurance and supplemental life insurance.
• Pet insurance.
• HRA.
• Training programs, including a mentorship program.
• Potential eligibility for Federal/Public Student Loan Forgiveness.
• Career growth and promotional opportunities.
• Employee perks and discounts, including Broadway shows.
• Five personal days, 10–20 vacation days, 12 sick days, and 12 company-paid holidays annually.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED