Peer Specialist Case Management
About The Position
South County Mental Health Center, Inc. is seeking a compassionate and motivated Peer Specialist in Case Management to provide peer support services, advocacy, and recovery-focused case management to individuals receiving behavioral health services. This position serves as a role model for recovery by using lived experience to support clients in achieving wellness goals, accessing resources, and building independence. The Peer Specialist works collaboratively with clinical teams while promoting hope, empowerment, and client-centered care. About Us South County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.
Requirements
- Aiming completion of the 40-hour Recovery Peer Specialist training approved by the Florida Certification Board
- Must be a consumer of mental health services
- High school diploma or equivalent required
- Basic computer proficiency and ability to learn electronic medical record systems
- Valid driver’s license with reliable transportation preferred
- Strong empathy, professionalism, and recovery-oriented mindset
- Ability to build rapport and motivate clients
- Knowledge of client rights and advocacy principles
- Strong written and verbal communication skills
- Ability to recognize crisis situations and seek assistance appropriately
- Organizational skills and attention to documentation requirements
- Ability to work independently and as part of a multidisciplinary team
Nice To Haves
- Certified Recovery Peer Specialist in the State of Florida or actively working toward certification
- Experience working or volunteering as a Recovery Peer Specialist
- Experience in client advocacy, peer education, or behavioral health support services
- Knowledge of community resources and entitlement programs
- Experience working with adult and geriatric populations
- College degree not required
Responsibilities
- Provide face-to-face peer support services to clients
- Provide telephonic support and follow-up services
- Promote client rights, advocacy, and self-determination
- Meet with clients in the Outpatient Department and CSU to provide support
- Assist clients with applications for benefits and community services
- Refer clients to appropriate treatment, housing, and support resources
- Transport clients to appointments as needed
- Adhere to Florida Certification Board standards governing Peer Specialist activities
- Introduce clients to the Wellness Recovery Action Plan (WRAP) model
- Assist clients in developing and maintaining individualized WRAP plans
- Monitor progress toward wellness goals
- Identify and address barriers to recovery planning
- Document services in the electronic medical record accurately and timely
- Develop and review individual treatment and goal plans
- Assist with prior authorizations and required service documentation
- Maintain accurate case management records
- Attend department meetings, case staffing, and trainings as requested
- Meet regularly with supervisor for guidance and support
- Collaborate with clinical staff to coordinate client care
- Assist with onboarding or training of new peer specialists, interns, and volunteers
Benefits
- Health, dental, and vision insurance
- Paid time off
- Life and long-term disability coverage
- Voluntary benefit options
- 401(k) with employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
